Comfort Advisor (Sales)
Job Description
Hot 2 Cold Air Conditioning is currently looking to add a Comfort Advisor (Sales Rep) to our team!As an HVAC Comfort Advisor your role focuses on assessing the customers needs and recommending tailored HVAC solutions to improve comfort and efficiency.Key Responsibilities:Needs Assessment:Listen to customers, understand their comfort needs and home characteristics to determine the best HVAC solutions.Product Knowledge:Possess in-depth knowledge of various HVAC systems (air conditioners, heat pumps, furnaces, etc.) and their features.Posses in-depth knowledge of Ductwork set up and ability to quote accurately for replacement of Ductwork.Sales & Customer Service:Develop rapport with customers, educate them on HVAC options, and present tailored solutions.Solution Development:Create sales proposals that are accurate, complete, and easily understood by the installation team.Relationship Building:Establish strong customer relationships to build trust and encourage repeat business.Sales Targets:Meet and exceed budgeted sales goals through effective sales strategies.Project Management:Be the primary point of contact throughout the project, from initial consultation to post-installation follow-up to ensure customer satisfaction.Record Keeping:Maintain detailed records of customer interactions and communications.Industry Awareness:Stay updated on the latest HVAC industry trends and technological advancements.Coordination:Work closely with office staff and installation teams to ensure a smooth and efficient process.Skills and Qualifications:Sales Skills: Strong interpersonal, communication, and presentation skills are essential.Technical Acumen: A good understanding of HVAC systems and their operation is crucial.Customer Service: Ability to build rapport, address concerns, and ensure customer satisfaction.Problem Solving: Ability to assess customer needs and recommend appropriate solutions.Negotiation: Ability to negotiate and close sales effectively.Time Management: Ability to manage multiple projects and meet deadlines.Reliable Transportation: A valid driver's license and reliable transportation are often required.Education: 5+ Years of Sales Experience required.Service Titan: experience a pus as this is the platform we use.Certifications: EPA and HVAC certificationsHot 2 Cold Air Conditioning1503 US-301 #81Tampa, FL 33619(813) 355-9698https://hot2coldairconditioning.com/air-conditioning-repair-services-tampa/E04JI802gbe7407l6ka