PC Support Administrator

Intermediate It Technical PositionThis is an intermediate IT technical position with 2+ years related experience in a technical role working heavily with end users. Responsibilities include maintaining and supporting the end users and workstation environment at a specific location and is not a remote work position. The position provides installation, maintenance, and general support of hardware and software at the assigned site.Your Role• Point of contact (POC) for IT communications with internal customers.• Communicate procedures for proper utilization of digital and IT solutions.• Assist in onboarding and training new employees/users with IT related functionality.Key Responsibilities:• IT infrastructure support – PC, servers, firewall, switches, printers, etc• Hands on support of local business team – hardware, software, access.• Assist in manufacturing equipment technical troubleshooting.• Manage expectations, recommend modifications of basic IT systems to improve and simplify.• Collaboration with vendors on IT infrastructure support and upgrades• Drive adherence to IT security compliance.Your ProfileRequired Qualifications:• Bachelor's Degree in a relevant discipline. Combination of school and extensive experience will be considered.• 2+ years' experience in Information Technology with industry recognized certifications preferred.• Experience with VM environments• Strong troubleshooting aptitude