Sr. Program Manager III, SSD Ops Integration

Overview In this Senior Program Manager role, you will own the end-to-end lifecycle of new customer delivery offerings within Amazon’s SSD network. You’ll shape expansion strategy, partnering finance and operations to ensure sustainable growth and a clear roadmap to scale. The role sits at VP visibility, coordinating across operations, science, tech, and CX to deliver faster, more precise delivery experiences. You will turn pilot learnings into scalable approaches, driving confident go-to-market decisions and impact at scale. This is a high-impact opportunity to influence Amazon’s fastest delivery experiences. Compensation / BenefitsMedical, Dental, and Vision CoverageMaternity and Parental Leave OptionsPaid Time Off (PTO)401(k) PlanSign-on payments and RSUsComprehensive health benefits ResponsibilitiesOwn expansion strategy and roadmap for new customer delivery offerings, including site sequencing and scale inputs for leadershipLead the economic sustainability workstream with finance to model costs and inform go/no-go decisionsDrive cross-functional program cadence across fulfillment, delivery, science, and tech to align readiness with launch timelinesSynthesize performance, customer insights, and financial projections for leadership reviews and expansion trade-offsCoordinate customer insights integration through lift analyses, qualitative studies, and downstream impact assessmentsDefine monetization and operating model adjustment frameworks based on data maturity and economicsIdentify and resolve blockers to scale, including variability, model deployment, and capacity constraints at expansion sitesBuild mechanisms to transfer learnings from pilots to expansions to reduce launch instability and accelerate time-to-operational maturity Key requirements5+ years of program or project management experienceExperience using data and metrics to drive improvementsExperience owning program strategy, end-to-end delivery, and communicating results to senior leadershipleadership and cross-functional collaborationstrategic thinking and clear communicationproblem solving under ambiguitydata analysis and metrics-driven decision makingknowledge of general AI toolsforecasting and economic modeling