Sr Technical Program Manager, Software Deployments

Overview In this role you will manage complex, enterprise SaaS deployments and align technical work with customer needs. You will work with product, engineering, sales, and services to define scope and ensure successful delivery, adoption, and revenue alignment. You’ll lead cross-team collaboration, mitigate risks, and coach junior managers while supporting customers and partners. This is a mission-driven opportunity to influence how Axon delivers life-saving technology at scale. Compensation / BenefitsCompetitive salary and 401k with employer matchDiscretionary paid time offPaid parental leave for allMedical, Dental, Vision plansFitness ProgramsEmotional & Mental Wellness support ResponsibilitiesLead complex, enterprise SaaS deployments, ensuring milestones and revenue-aligned deliverablesManage multiple medium to large projects focusing on timeline, scope, and budgetCollaborate with product and engineering to define program requirements and ensure standards complianceEngage with customers, sales, product, and services leaders to define vision and delivery timelinesSupport planning with effective work estimationOversee change management with client partners and internal stakeholdersDevelop documentation to support customer acceptance and revenue recognitionFacilitate project team collaboration and stakeholder communicationIdentify risks and create mitigation strategiesDeliver foundational training to customers remotely and in personMentor junior project managers and support recruitment to strengthen the team Key requirementsBachelor’s degree in Business, Information Systems, Technical Engineering or equivalent experiencePMP certification is highly preferred5+ years of experience leading complex SaaS programsProven experience delivering large-scale enterprise software deploymentsStrong proficiency with technical project management toolsAbility to manage multiple simultaneous projects with alignment across stakeholdersExperience guiding teams through ambiguity with clear execution on goalsExceptional communication, organization, and interpersonal skillsExperience identifying process improvements to enhance delivery and customer satisfactionCJIS background check and confidentiality requirementscommunicationorganizationinterpersonal skillsleadershipadaptabilitytechnical project management tools