Truck Service Advisor

Lynch Truck Center Chicago has an exciting opportunity to join our team as an experienced Truck Service Advisor. Must come with a positive attitude, willingness to hustle, and availability to work Saturdays!Who We Are:Lynch is a family-owned group of Automotive Dealerships and Commercial Truck Centers that has been operating for over 65 years! Lynch offers competitive compensation packages, as well as the best benefits in the industry. What this means for you is lower premiums, lower deductibles, and better overall coverage. As we continue to grow our business, we also grow our biggest asset-our talented staff! We have countless internal promotion and advancement opportunities for you to further your career!Join a family-owned company with family values! Lynch is proud to offer industry leading income and benefit opportunities:Health Insurance, covering 100% preventative care, starting at $145/month for single coverage and $585/month for family coverage401K with a company match of $0.30 cents on the dollar up to 5%, plus a fiscal year end discretionary match that in previous years was an additional 1.5%.Dental & Vision CoverageCompany paid Short Term Disability & Life Insurance, LTD Insurance, FSA, Employee Assistance Program, Wellness program, Gym Membership Discount, PTO & Holiday Pay, Bereavement Pay, Employee Parts & Service Discount, Employee Vehicle Discount, and Referral BonusPart-Time Employees are eligible for: 401K, Employee Assistance Program, Referral Bonus, and Employee Parts & Service DiscountRequirementsMust have experience as a Truck Service AdvisorStrong leadership and communication skillsDetail oriented with excellent organizational skillsAbility to multitask and accomplish tasks, despite interruptionsProficient in resolving customer concerns and issuesValid driver's license and a clean driving recordProven track record of dependabilityResponsibilitiesProvide service information and recommendations to customersMaintain dealership quality standardsSchedule appointmentsSell service, labor, and productsAccurately document repair orders with customer's concern, cause, and correctionConduct post-repair follow-upResolve customer complaintsSuperior customer serviceAssist the Service Manager in daily operation and oversight of service departmentMaintain shop workflow to maximize shop productivity, based on dealership policies and technician skill levelsProvide support to other service advisors and technicians