Salesforce Solution Architect

Key Responsibilities: Serve as the primary Salesforce architecture advisor during implementation and early platform adoption, while building a practical understanding of biorepository, clinical supply, kitting, and archive-related operating needs Partner with the systems integrator and implementation team to review architecture, configuration patterns, data models, integration approaches, and release decisions related to the LIMS implementation Ensure Salesforce design decisions support operational efficiency, scalability, usability, maintainability, audit readiness, and long-term platform evolution across service lines Guide integration strategy across Salesforce-native capabilities and adjacent enterprise systems, including ERP, finance, and revenue processes, data lake or BI/reporting platforms, portal capabilities, and other operational applications Assess and influence data migration, data exchange, and master data strategy so operational workflows, reporting needs, client-facing capabilities, and downstream enterprise data use are considered early Help establish architectural governance for the Salesforce ecosystem, including design standards, environment strategy, security and permission models, release practices, documentation expectations, and technical decision records Translate complex Salesforce, integration, and platform architecture topics into clear recommendations for business, operations, quality, IT, and executive stakeholders Collaborate across cross-functional teams to balance near-term implementation delivery with a longer-term modernization roadmap, including future service expansion, acquisitions, and enterprise portal and data strategies Provide an independent internal perspective during partner-led implementation by identifying risks, tradeoffs, dependencies, and design choices that may affect performance, validation, supportability, or business adoption Support future enhancements after initial implementation by building institutional knowledge of the Salesforce and LIMS architecture and advising on how the platform should evolve with business operations Required Qualification Proven experience as a Salesforce Solution Architect, Salesforce Technical Architect, or senior Salesforce technical lead in an enterprise environment Deep understanding of Salesforce platform architecture, including data models, security, automation, declarative configuration, integration patterns, release management, and platform governance Strong experience designing and supporting Salesforce integrations using modern API and event-driven patterns such as REST APIs, Bulk API, platform events, Pub/Sub, middleware, or webhooks Experience working with Salesforce managed packages or vendor-built Salesforce-native applications, including the ability to evaluate vendor design choices and downstream impacts Ability to guide data migration and data quality strategy, including mapping, cleansing, validation, reconciliation, and business ownership of source and target data Working familiarity with Salesforce Flow, Apex concepts, metadata, permission models, and DevOps practices Demonstrated ability to operate in complex, cross-functional programs involving business process change, enterprise systems integration, and multiple internal and external delivery partners Strong communication skills with the ability to engage executives, business process owners, operations leaders, IT teams, vendors, and technical specialists Pragmatic judgment and systems thinking, with the ability to balance architectural discipline, implementation realities, business priorities, and adoption needs Preferred Qualification Experience in life sciences, healthcare, diagnostics, clinical research, biorepository, biobanking, laboratory, supply chain, or other regulated operational environments Familiarity with LIMS, sample management, laboratory workflows, chain-of-custody concepts, controlled storage operations, or clinical archive processes Exposure to GxP, 21 CFR Part 11, EU Annex 11, HIPAA, GDPR, computer system validation, audit trails, electronic records, or related compliance considerations Experience integrating Salesforce with ERP, finance, LIMS, ELN, QMS, data lake, BI/reporting, portal, or other enterprise platforms Experience supporting Salesforce org strategy, environment segregation, validation-aware release practices, or architecture governance in complex operating environments Experience with Salesforce Experience Cloud, customer portals, or client-facing digital capabilities Salesforce certifications, such as Application Architect, System Architect, Integration Architect, Data Architect, or related credentials Interest in emerging Salesforce capabilities, including Agentforce and AI-enabled workflow support, where they can be applied responsibly and practically