Facilities Maintenance Service Coordinator/Dispatcher

LOCATED IN BOYNTON BEACH Salary: $55,000 - $60,000 per yearJob Type: Full-TimeWork Location: In PersonAbout the RoleWe are seeking a detail-oriented and customer-focused Facilities Maintenance Service Coordinator / Dispatcher to join our team. In this role, you will be the central point of contact for coordinating maintenance and repair services, ensuring timely communication, efficient scheduling, and high-quality service delivery.Key ResponsibilitiesReceive and coordinate maintenance and repair requests from customersDispatch service calls, schedule work orders, and ensure timely completionPrepare quotes, track job progress, and follow up on service activitiesSource and coordinate with vendors for maintenance projectsAssist with vendor onboarding and compliance processesManage service requests from initiation through successful completionPerform additional duties and special projects as assignedQualificationsHigh School Diploma or GED required1-2 years of customer service, dispatching, or call center experience preferredPrevious facilities maintenance or service coordination experience is a plusStrong knowledge of customer service principles and practicesProficiency in Microsoft Office (Outlook, Excel, Word) and client management systemsExcellent verbal and written communication skillsStrong organizational skills with high attention to detailAbility to multitask and manage multiple phone lines in a fast-paced environmentSound judgment and critical thinking abilitiesWhat We OfferCompetitive salary ($55,000-$60,000)Health, dental, and vision insuranceLife insurancePaid time off401(k) retirement planSchedule8-hour shiftEqual Opportunity Employer / Disabled / Protected VeteransThe Know Your Rights poster is available here:https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdfThe pay transparency policy is available here:https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdfFor temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf