Lifeline Agent
Job Summary:
We are seeking a reliable and customer-focused Lifeline Phone Distribution Agent to distribute free Lifeline phones to eligible low-income individuals and families. Key Responsibilities:
Distribute free Lifeline phones to eligible recipients at community events, outreach centers, or other designated locations
Verify recipient eligibility for the Lifeline program
Explain phone features and benefits, including free monthly service
Assist recipients with phone activation and setup
Provide excellent customer service and address recipient concerns
Maintain accurate records of phone distributions and recipient information
Requirements:
High school diploma or equivalent required
Ability to work independently and as part of a team
Excellent communication and interpersonal skills
Ability to lift and transport phone distribution equipment (up to 25 lbs)
Reliable transportation to distribution locations
Familiarity with government assistance programs and low-income communities preferred
Working Conditions:
This is a field-based position, requiring travel to community events and outreach centers
Agents must be available to work flexible hours, including evenings and weekends
Ongoing training and support are provided to ensure Agents feel confident and equipped to handle the demands of the role
What We Offer:
Competitive rate
Opportunities for professional growth and development
Collaborative and supportive work environment
The satisfaction of making a meaningful difference in the lives of low-income individuals and families
Job Types: Full-time, Part-time
Pay: $16.00 - $18.07 per hour
Expected hours: 40 per week
Shift:
Day shift
Morning shift
Work Location: On the road