Director of Information Technology

Brief Description]:pointer-events-auto R6Vx5W_threadScrollVars scroll-mb-[calc(var(--scroll-root-safe-area-inset-bottom,0px)+var(--thread-response-height))] scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" dir="auto">Director of Information TechnologyFernbrook Family CenterFernbrook Family Center is seeking a strategic and service-oriented Director of Information Technology to lead and oversee the agency’s technology infrastructure, cybersecurity, and IT operations. This leadership role is responsible for ensuring secure, reliable, and HIPAA-compliant technology systems that support staff, clients, and organizational growth. The Director of IT will provide hands-on technical leadership while managing vendors, technology assets, budgets, and long-term IT planning.Position SummaryThe Director of Information Technology oversees all technology systems, infrastructure, and security for Fernbrook Family Center. This role ensures effective day-to-day IT operations, manages technology vendors and software systems, and supports agency staff through troubleshooting, training, and strategic planning. The Director of IT also supervises the IT Specialist and serves as a key partner in aligning technology initiatives with organizational goals and compliance requirements.Key ResponsibilitiesOversee and maintain the agency’s network, hardware, software, and technology infrastructureManage cybersecurity practices, threat monitoring, and secure system configurationsEnsure technology systems and software solutions meet HIPAA compliance standardsSupervise and support the IT Specialist to ensure efficient daily IT operationsProvide troubleshooting and help-desk support during escalated situations or staff absencesManage IT vendors, contracts, and service agreementsOversee procurement, inventory, maintenance, and replacement of technology assetsDevelop long-term technology planning and lifecycle management systemsCreate and manage the annual IT budgetCoordinate staff training on technology systems, cybersecurity, and agency toolsDevelop and maintain IT policies, procedures, and technical documentationSupport implementation of new systems, upgrades, and technology improvementsPartner with agency leadership to ensure technology aligns with operational and compliance needsPerform additional duties as assignedQualificationsRequired QualificationsBachelor’s degree in Information Technology, Computer Science, or a related fieldStrong technical knowledge of networks, hardware, software, Microsoft 365 administration, and cybersecurityExperience managing network infrastructure and cybersecurity toolsExcellent troubleshooting, organizational, and communication skillsStrong commitment to confidentiality, data security, and HIPAA complianceValid driver’s license, reliable transportation, automobile insurance, and acceptable driving recordAbility to pass a Department of Human Services background checkPreferred QualificationsMinimum of three years of IT experience; leadership or supervisory experience preferredExperience working with HIPAA-compliant systems strongly preferredBilingual candidates encouraged to applyWork Environment & ScheduleFlexible schedule generally between 7:00 a.m. – 7:00 p.m.Expected travel between Fernbrook offices, community settings, and other agency locationsSalaried position with expected work hours of approximately 40–45 hours per week, with flexibility as needed to support agency operationsPhysical RequirementsProlonged periods of sitting, observing, listening, and working on a computerAbility to occasionally lift up to 15 poundsCommitment to InclusionFernbrook Family Center values an inclusive and accommodating work environment and welcomes applicants with lived experiences that reflect the populations we serve. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.Equal Opportunity EmployerFernbrook Family Center is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, national origin, ancestry, gender, gender identity, disability, pregnancy, age, military status, veteran status, genetic information, or any other protected classification under applicable federal, state, or local law.#INDSJ1