Technical Support Engineer

We are working with a leading provider of enterprise-class data center, cloud, and interconnection services, ensuring 100% uptime availability for customer data, applications, and equipment. This company offers world-class facilities and managed services, providing a robust and redundant environment for businesses to outsource their entire computer room infrastructure.The Role Troubleshoot and resolve problems related to virtual platforms and infrastructure (vCenter, vCloud, VMware). Manage and operate Microsoft Windows-based server systems, including clustering, DHCP, DNS, WINS, and DFS. Assist with the configuration, maintenance, and troubleshooting of enterprise firewalls (e.g., Palo Alto Networks). Support the creation, review, and tuning of firewall security policies, NAT rules, VPN configurations, and threat prevention settings. Configure and manage Microsoft Active Directory, ensuring interoperability with various directory structures. Provide technical assistance for Windows and Linux Servers, including troubleshooting web services like IIS, Apache, and ColdFusion.What You'll Need 5+ years of experience in Information Technology, with 3+ years in Windows/Linux platforms. Proven experience with Virtual infrastructure technologies, specifically VMware. Experience managing and configuring Active Directory, including replication services and group policies. Strong troubleshooting skills for network connectivity issues at application and Server OS levels, as well as with Routers, Switches, Firewalls, and Load Balancers. 3+ years of experience with Microsoft SQL and Microsoft IIS services. Scripting experience with Python, PHP, or PowerShell is required.What's On Offer Comprehensive health, vision, and dental insurance packages. Short-Term and Long-Term Disability Insurance, and Life Insurance. 401k with company match. 3 weeks of Paid Time Off and Paid Holidays.Apply via Haystack today!