Entry Level Coding/ Customer Service

Job Description Are You Ready to Make an Impact?At American Tape & Label, we don't just manufacture label and sticker products - we create possibilities. We're currently seeking a highly skilled Press Operator to be the driving force behind our state-of-the-art production line. This isn't just a job; it's an opportunity to mold the future—one roll, one sheet, one product at a time. We have been manufacturing labels since 1972. We are a stable organization seeking long-term, loyal employees who are willing to work as a team and care for one another. We have strong company values, and we will ensure that you adhere to them.1. Entry-Level Software Developer / Junior ProgrammerJob Title: Junior Software DeveloperDepartment: Engineering / ITReports To: Senior Developer or Engineering ManagerJob SummaryWe are seeking a motivated entry-level Software Developer to join our team. This role is ideal for candidates who are passionate about coding, problem-solving, and building real-world applications. You will work alongside experienced developers to design, develop, test, and maintain software solutions.Key ResponsibilitiesWrite clean, efficient, and well-documented codeAssist in developing web or software applicationsDebug and troubleshoot software issuesCollaborate with team members on projects and code reviewsParticipate in testing and quality assurance processesLearn and apply new technologies and best practicesRequired QualificationsBasic knowledge of at least one programming language (e.g., Python, Java, JavaScript, or C++)Understanding of fundamental programming concepts (loops, functions, data structures)Familiarity with version control systems (e.g., Git) is a plusStrong problem-solving skills and attention to detailWillingness to learn and grow in a team environmentPreferred QualificationsRelevant coursework, bootcamp, or personal projectsBasic understanding of web development (HTML, CSS, JavaScript)Internship or project experienceSoft SkillsStrong communication skillsTeam-oriented mindsetAdaptability and eagerness to learn 2. Experienced Customer ServiceJob Title: Customer Service RepresentativeDepartment: Customer SupportReports To: Customer Service ManagerJob SummaryWe are looking for a friendly and reliable Customer Service Representative to assist customers by answering questions, resolving issues, and providing excellent support. This role is ideal for individuals who enjoy helping others and working in a fast-paced environment.Key ResponsibilitiesRespond to customer inquiries via phone, email, or chatResolve customer complaints in a professional and timely mannerProvide accurate information about products and servicesDocument customer interactions in the systemEscalate complex issues to higher-level support when neededMaintain a positive and empathetic attitude with customersRequired QualificationsHigh school diploma or equivalentStrong verbal and written communication skillsBasic computer skills (email, data entry, CRM systems)Ability to multitask and manage time effectivelyPreferred QualificationsPrevious customer service experience (retail, call center, etc.)Familiarity with customer support softwareSoft SkillsPatience and empathyProblem-solving abilitiesStrong listening skillsProfessional demeanorCompany DescriptionAmerican Tape & Label is a printing company for product labels and stickers. We have been a family-owned and operated business since 1972. We produce products for commercial and Retail companies throughout the United States and internationally. We are seeking someone to join our team who takes pride in their work. We are seeking a Shift Lead/Production Manager. We genuinely care about our employees and want them to enjoy their environment. We work hard to make sure your needs are taken care of as well as putting out a great product for our clients. You will be an important part of this company.Company DescriptionAmerican Tape & Label is a printing company for product labels and stickers. We have been a family-owned and operated business since 1972. We produce products for commercial and Retail companies throughout the United States and internationally. We are seeking someone to join our team who takes pride in their work. We are seeking a Shift Lead/Production Manager. We genuinely care about our employees and want them to enjoy their environment. We work hard to make sure your needs are taken care of as well as putting out a great product for our clients. You will be an important part of this company.