Account Configuration Trainer

What We NeedCorpay is currently looking to hire an Account Configuration Trainer. In this role, the Account Configuration Trainer will ensure customers can successfully adopt and use the products they purchase. You will intake customer information, configure systems on the backend, and lead live training sessions to help clients fully benefit from their product experience. You will collaborate closely with internal product, support, and operations teams to ensure smooth onboarding and optimal account configuration.How We WorkAs an Account Configuration Trainer, you will be expected to work in a remote environment. Corpay will set you up for success by providing:Company-issued equipmentFormal, hands-on trainingRole ResponsibilitiesThe responsibilities of the role will include:Gathering, verifying, and validating customer information needed for account setupEntering, configuring, and updating customer data within backend systemsEnsuring seamless integrations and proper system setup for customer accountsConducting live training sessions focused on product usage, workflows, and best practicesCollaborating with internal teams to resolve configuration issues and optimize onboarding processesMaintaining detailed documentation of configurations and customer interactions QualificationsMinimum of 2 years of relevant experience in account configuration, onboarding, payments, or a related fieldStrong attention to detail and accuracy in data inputExperience with system integrations or AP (Accounts Payable) paymentsAbility to deliver engaging and structured live training sessionsExcellent communication and organizational skillsTechnical background or experience with payment automation solutionsFamiliarity with financial systems or SaaS platformsUnderstanding of onboarding workflows and customer training processesBenefits & PerksComprehensive Benefits Package including, Medical, Dental, Vision and Paramedical benefits, as of day one Optional company match RRSP program Virtual fitness classes offered company-wide Time-off including major holidays, vacation, sick, personal, & volunteer time Discounted gym membership rate Philanthropic support with both local and national organizations Fun culture with company-wide contests and prizes Equal Opportunity/Affirmative Action EmployerCorpay is an Equal Opportunity Employer. Corpay provides equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department.Pay TransparencyThis hourly range is provided for locations which require such disclosure. Where a position or applicant may fall in a particular wage range depends on a number of factors including but not limited to skill sets, experience training licenses and certifications (if applicable), and other business and organization needs. The disclosed range has not been adjusted for the applicable geographic markets. At Corpay it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions depend on the facts and circumstances of each case. The estimate of the minimum and maximum hourly range is $25/HR-$27/HR.For more information about our commitment to equal employment opportunity and pay transparency, please click the following links: EEOC and Pay Transparency.#CORPAY