Service Operations Manager

Building Texas… Powering the World.Since 1952, Mustang has proudly served the construction, oil & gas, power generation, marine, and manufacturing industries as the authorized Caterpillar® dealer for Southeast Texas. Start your career with Mustang Cat - one of America's Greatest Midsize Workplaces of 2025!Mustang Cat is urgently hiring for a Service Operations Manager in El Campo, Texas to supervise the Parts, Sales, and Service of Caterpillar industrial equipment and power systems. The Service Operations Manager is responsible for leadership and management over Mustang Cat's El Campo branch location.Service Operations Manager Benefits Include:Great Work-Life BalanceOn-Premise ClinicTuition ReimbursementVast Growth OpportunitiesJob StabilityFull-Time Benefits to Include: Medical, Dental, Vision401(k) Employer MatchingPaid Vacation, Sick Time, HolidaysManagement IncentiveService Operations Manager Position Requirements:Supervise Parts, Sales, and Service of Caterpillar industrial equipment and power systemsManaging facility budgets (GP, PAD, expenses, and WIP)Perform all employee Performance Reviews and Merit IncreasesBranch staffing and employee relationsMaintain employee engagement and a productive work environmentRepresent Mustang in a professional manner in and away from the officeEnsure exceptional customer service and support are provided by all Mustang Cat branch employeesAs the Service Operations Manager, you will manage, supervise and perform all duties associated with the day-to-day operations of the Mustang Cat El Campo branch location.Service Operations Manager Position Requirements:Bachelor's degree majoring in business, industrial, or mechanically related fieldWorking knowledge of Parts, Sales, and Service of Caterpillar industrial equipment and power systemsWill consider previous work and management experience in lieu of educational requirementsMinimum of 5 years of demonstrated management experience and proven leadership abilitySelf-motivated with a strong work ethicBe able to motivate and be a part of a teamExceptional interpersonal skills, with the ability to deal with and relate to customers and their needsExcellent computer skills, with experience using all Microsoft Office applications (Word, Excel, Outlook, PowerPoint) and other Database systemsCheck out the Mustang Cat Anthem to see our mission in action!Having trouble logging in? Create an account through the link on the "Sign In" pop-up window, and apply today!Mustang Cat is an Equal Opportunity Employer.