Community Service Representative

EEO-1: Sales Workers POSITION SUMMARY Provides information and education on Medicare and Medi-Cal managed care programs to qualified beneficiaries, community-based organizations, and the general public by cultivating and sustaining positive working relationships with community organizations serving Medi-Cal beneficiaries. Compliance Regulations Works closely with all departments necessary to ensure that the processes, programs, and services are accomplished in a timely and efficient manner by CHG policies and procedures and in compliance with applicable state and federal regulations including CMS and/or Medicare Part D, DHCS, and DHMC. Responsibilities Provides information about CHG by conducting presentations and outreach to staff and clients of community organizations, and medical, dental, and optometry offices. Enroll eligible individuals into the Community Health Groups Medicare and or Medi-Cal plans. Promotes CHG's mission by organizing and participating in community health fairs and other events. Supports team effort by performing other duties as assigned or requested; participating in meetings and on committees; attending workshops, training, and seminars; continuing professional development; networking; following corporate, division, personnel, and safety policies and procedures. Maintains product and company reputation and contributes to the team effort by conveying a professional image and accomplishing related tasks; participating on committees and in meetings; performing other duties as assigned or requested. Conducts provider surveys, and community outreach, and assists other departments within the organization as needed.