Patient Services Representative - Urgent Care

Patient Services Representative - Full-Time Position - Garner and Wakefield LocationsWe're seeking a detail-oriented and highly personable Patient Services Representative to join our team at our Garner Urgent Care. This role is vital to ensuring a seamless experience for every patient from the moment they walk through our doors.Key Responsibilities:Greet patients and visitors with warmth and professionalismAccurately collect and input patient information into the electronic health record systemVerify insurance coverage and obtain necessary authorizationsHandle incoming calls and front desk correspondenceCollaborate with clinical and administrative staff to provide outstanding serviceWhat You Bring:Exceptional attention to detail and accuracyCommitment to delivering top-tier customer serviceAbility to thrive in a fast-paced environment while juggling multiple tasksAbility to build and maintain positive, effective working relationships with co-workers, providers, and patientsAt least 1 year of experience in a medical office setting is requiredSchedule:Three 13-hour shifts with weekend coverage as neededBenefits:Full medical, dental, and vision coverage with FSA and HSA optionsRetirement plan with employer contributionsCompany-paid life insurancePaid Time Off programCompensation:$17.50$23.50 per hour, based on experience