Sr. Operations Analyst

What To ExpectThe Tesla Energy Business Operations team is seeking a motivated and experienced SalesOperations analyst to join the Global Business Operations team. The role will primarily besupporting the local regional requirements and participates in sales operations, ordermanagement, payments, and compliance. This role interacts directly with many CommercialEnergy stakeholders, and will work together with Sales in strategic planning, operationsexecution planning, executive reporting; and be responsible for developing and refining keyreports and analytical insights required to aid weekly order prioritization, delivery execution, andvarious business decision. She/he will also be the subject-matter-expert for America's regionSales/Sales Operations and business reporting.What You'll DoPerforms daily processing of all operational aspects of sales orders, including but not limited to invoicing and refundsResponds to order-related information requests from Sales, Delivery, Service, and other departments throughout the organizationRecords information and ensures quality of data in CRM and other internal systems that support sales, production, and financeInvestigates system discrepancies quickly and work with program management to resolve issuesDevelop prompt, accurate and insightful analysis and reporting of Tesla Energy’s commercial performance based on set criteria and metrics approved by managementDrive report simplification and consolidation; understand user requirements and business purposes of each report, improve usability and practicality of key reportsSupport ad hoc analytics, data refreshing using SQL and advanced MS ExcelWhat You'll BringDegree in Computer Science, Information Technology, Business Administration, or a related field, equivalent experienceMinimal 3 years experience with Order Management/Processing and analyticsHigh attention to detail under tight deadlinesExcellent time management, organizational, and communication skills and ability to adapt to frequent changeComfort working with multiple teams and colleagues from various management levelsWillingness to work on a flexible schedule, according to activity volumeCustomer service oriented and experience with Salesforce a plusBenefitsCompensation and BenefitsAlong with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire: Medical plans > plan options with $0 payroll deduction Family-building, fertility, adoption and surrogacy benefits Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA Healthcare and Dependent Care Flexible Spending Accounts (FSA) 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits Company paid Basic Life, AD&D Short-term and long-term disability insurance (90 day waiting period) Employee Assistance Program Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays Back-up childcare and parenting support resources Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance Weight Loss and Tobacco Cessation Programs Tesla Babies program Commuter benefits Employee discounts and perks programExpected Compensation$68,000 - $150,000/annual salary + cash and stock awards + benefitsPay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment., Tesla