Customer Service Representative
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BradyPLUS - - Responsibilities: Interact with customers via telephone, email, or in person to provide support and information on BradyPLUSs products and services.; Become a subject matter expert on BradyPLUSs products and services in efforts to forecast individual customer specifications and preferences, delivery guarantees, and provide product recommendations as needed.; Process customer orders, returns, collect payment, process will-call orders, and answer shipping inquiries.; Research all customer inquiries and troubleshoot matters that concern orders, pricing, back orders, and deliveries.; Provide support to Outside Sales Representatives by researching customer and product issues, referring new business leads.