Operations Manager (Milwaukee)

Company Overview: Streetplus is a top-tier national provider of contracted services focused on improving districts through clean, safe, and welcoming environments. We specialize in delivering services that consistently meet and exceed client expectations in areas like safety, hospitality, maintenance, and social services. With our extensive experience and structured processes, we ensure positive outcomes across a variety of service sectors.Position Summary: Streetplus is seeking a dynamic, experienced manager to lead our Milwaukie, WI team. This role involves overseeing a team of ambassadors who provide cleaning, hospitality, and outreach services to individuals in need on the streets. As a working manager, the selected candidate will actively participate in street-level tasks while offering direction, supervision, and support to the team.The ideal candidate will be outgoing, with strong verbal and written communication skills and a natural ability to build positive relationships with homeless individuals and others requiring assistance.Key Responsibilities:Collaborate with client representatives to ensure service objectives are met in accordance with agreements between Streetplus and the customer.Lead, guide, and support Streetplus Supervisors and Social Service Outreach Specialists to ensure efficient and professional completion of operational tasks.Provide insight and direction to staff to improve service delivery.Work with the Streetplus National Ambassador Academy to recruit staff, ensuring adherence to our hiring standards and protocols.Manage employee performance, including coaching, mentoring, and handling terminations as necessary, following Streetplus policies and procedures.Ensure compliance with all operational and administrative policies for employees, supervisors, and outreach specialists.Maintain accurate records of equipment and supplies assigned to the account.Build and sustain strong relationships with local municipal agencies to promote the program as a valuable community resource.Foster positive partnerships with organizations supporting homeless individuals and those in need.Collaborate with Streetplus corporate staff to develop and implement new strategies, program components, and service delivery methods.Minimum Qualifications:At least five years of verifiable management experience in maintenance, retail, customer service, security, or law enforcement.Proficiency in Microsoft Office and mobile devices.Valid State of Wisconsin Driver's License.If you are ready to make a significant impact in the improvement district industry with Streetplus, we encourage you to apply today! Join us in delivering exceptional services that truly make a difference.