Drivability Technician

At North Bay Ford, we've been serving Santa Cruz and the Bay Area since 1982 - and we're not going anywhere. We're more than just a dealership; we're a family-owned business that believes in creating the easiest place to buy and the easiest place to work. We're looking for an experienced Drivability Technician who has a passion for their craft, takes pride in accurate diagnosis, and wants to grow with a dealership recognized for customer satisfaction, career development, and community connection.What We OfferMedical & Dental Plans - starting as low as $70/month401(k) Retirement PlanPaid Time Off & HolidaysEmployee Vehicle Purchase PlansHealth & Wellness PerksDiscounts on parts, service, and accessoriesEmployee Assistance ProgramFamily-owned and operated environment with growth opportunitiesTechnician-Specific BenefitsUniforms providedOSHA-certified work environmentHighly productive shop with latest diagnostic toolsCareer advancementASE & State Inspection certification reimbursementManufacturer training (hands-on & web-based) - all expenses paidContinued education opportunitiesCompetitive wages & spiff programsTools provided ResponsibilitiesDiagnose and repair drivability concerns, engine performance issues, and complex electrical systems.Perform work as outlined on repair orders with efficiency and accuracy.Communicate with service advisors and parts team to ensure seamless workflow.Document all work performed and recommended on repair orders.Test drive vehicles to confirm repairs and ensure customer satisfaction.Stay current with manufacturer bulletins and technical training.Mentor apprentice technicians when assigned.Maintain a clean, safe, and organized workspace.Follow all OSHA, EPA, and dealership safety policies. QualificationsProven technician experience (Ford or domestic brand experience preferred).Strong diagnostic and drivability expertise.FORD certifications (or willingness to obtain, reimbursement provided).Excellent communication and teamwork skills.Strong attention to detail and ability to multitask.Valid driver's license and clean driving record.High school diploma or equivalent required. Equal Opportunity Employer