Senior Application Support Engineer

HCLTech is seeking a Senior Application Support Engineer with strong Java/J2EE, Oracle PL/SQL, and Production Support experience to ensure system stability, performance, and high availability for enterprise applications.Key ResponsibilitiesProvide L2/L3 production support for Java‑based applicationsPerform incident triage, root cause analysis, and issue resolutionMonitor application logs, validate deployments, and support on‑call rotationsCollaborate with development and infrastructure teams to resolve system issuesSupport API integrations and ensure application performance and stabilityMaintain documentation and reports using JIRA and ConfluenceRequired Skills5+ years of experience in J2EE and Spring Boot5+ years of strong Oracle SQL and PL/SQL2+ years of experience with Angular, REST, and SOAP APIsExperience with JIRA and Confluence for reporting and documentation2+ years of experience with Kafka3+ years of operating systems experience with proficiency in Unix/Linux and shell scripting4+ years of hands‑on production support experience, including:Incident triage and troubleshootingRoot cause analysis (RCA)Log monitoringDeployment verificationOn‑call supportProven ability to ensure system stability, reliability, and high availabilityPay and BenefitsPay Range Minimum: $95000Pay Range Maximum: $155000HCLTech is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to secure@hcltech.com for investigation.Compensation and BenefitsA candidate’s pay within the range will depend on their work location, skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.