Technical Application Engineer
We are partnering with a fast-growing international company looking for a Technical Sales Engineer to provide technical product and application support to customers and internal teams. This role works closely with Sales, Product Management, Engineering, Manufacturing, and Quality.This is a hands-on, customer-facing role focused on understanding customer applications, recommending engineered product solutions, troubleshooting technical issues, and ensuring products are applied effectively in real-world manufacturing environments.ESSENTIAL DUTIES & FUNCTIONS:Technical Application & Product SupportServe as a technical resource for engineered products, mechanical components, and manufacturing applicationsEvaluate customer requirements and recommend appropriate products and application solutionsReview technical drawings, specifications, CAD models, tolerances, materials, and manufacturing documentationAdvise customers on product selection, installation, operation, and optimizationApply relevant industry standards and specifications, including ISO, DIN, EN, and other applicable standardsCustomer & Technical Sales SupportPartner with customers and sales teams to understand technical requirements and identify appropriate solutionsProvide technical guidance during pre- and post-sales customer engagementsSupport technically complex quotations, product comparisons, trials, and project evaluationsRecommend alternative products or application approaches when appropriateClearly communicate product capabilities, performance advantages, and application suitabilityTroubleshooting & Problem SolvingDiagnose and resolve product and application-related issues in the field or remotelyConduct structured problem-solving and root cause analysis to identify technical issuesSupport customer complaints, returned product evaluations, and quality investigationsWork with Engineering, Manufacturing, and Quality teams to identify corrective actions and product improvementsProduct & Cross-Functional SupportProvide customer feedback, application insights, and field observations to Product ManagementSupport new product introductions, product changes, and continuous improvement initiativesDevelop technical documentation, application notes, best-practice guides, and FAQsDeliver technical training to customers, distributors, sales teams, and other internal stakeholdersQUALIFICATIONS:Bachelor’s degree in Mechanical Engineering, Manufacturing Engineering, Industrial Engineering, or related technical discipline2–5 years of experience in applications engineering, technical service, sales engineering, product support, manufacturing engineering, or a related industrial environmentStrong understanding of mechanical products, manufacturing processes, materials, tolerances, and industrial applications, with the ability to interpret technical drawings, CAD models, and specificationsDemonstrated ability to troubleshoot technical issues, conduct root cause analysis, and recommend practical product or application solutionsStrong customer-facing communication skills with the ability to explain technical concepts to both technical and non-technical audiencesExperience with industrial hardware, machine components, standard machine elements, or related engineered mechanical products preferredExposure to ISO-driven manufacturing, quality systems, technical quotations, Product Management, SAP, or other ERP systems is a plusCommercially minded, organized, and detail-oriented with the ability to balance technical requirements, customer needs, and multiple prioritiesFor confidential consideration, please email careers@forgesc.com or apply directly.