Office Administrator

Gridsource is seeking an Office Administrator in Mauldin, SC! Job Summary: Gridsource is seeking a highly organized and detail-oriented Office Administrator to support daily office operations and ensure an efficient workplace environment. The ideal candidate will manage administrative tasks, coordinate office activities, maintain records, and provide excellent support to staff and visitors. What You'll Do: Manage daily office operations and administrative activities Respond to customer complaint calls and inquiries. Coordinate with field supervisors to investigate and resolve customer concerns. Maintain communication with customers regarding complaint status and resolution. Track and monitor complaints to ensure issues are addressed promptly and closed in a timely manner. Escalate unresolved issues as needed to ensure customer satisfaction. Organize and maintain filing systems, records, and office documents Order office supplies and manage inventory levels Assist with data entry, reports, and correspondence Coordinate travel arrangements and company events when needed Support accounting tasks such as invoices, expense tracking, and payroll assistance Maintain office equipment and coordinate repairs or maintenance Ensure compliance with company policies and office procedures What You’ll Need High school diploma or equivalent required Proven experience in an administrative or office support role Proficiency in Microsoft Office including Word, Excel, and Outlook Strong communication and organizational skills Ability to multitask and prioritize workload effectively Attention to detail and problem-solving abilities Professional demeanor and customer service skills What We Prefer: Experience with office management software or bookkeeping systems Knowledge of scheduling and recordkeeping procedures Ability to work independently and as part of a team Salary: $19-$21/hr - depending on experience We offer a comprehensive benefits package that includes Pay Weekly Health, Vision, & Dental Insurance Paid Time Off (PTO) 401k Plan Paid sick leave in accordance with any applicable state or municipal laws GridSource is a proud supporter of our U.S. military, veterans, and their families. Active military, transitioning service members and veterans are encouraged to apply. GridSource is committed to hiring, recruiting, and promoting associates without regard to race, color, gender, religion, national origin, disability, sexual orientation, or veteran status. GridSource is an Affirmative Action Equal Opportunity Employer and will make reasonable accommodations in compliance with the Americans with Disabilities Act.