Early Intervention Staffing Coordinator / Case Manager

Job DescriptionJob SummaryThe Staffing Coordinator / Case Manager plays a vital role in ensuring effective service delivery across our early intervention program by managing provider scheduling, recruitment, onboarding, and administrative support. This role ensures staffing operations are in compliance with New York State Department of Health (NYSDOH) regulations and internal standards, while fostering a positive and productive environment for service providers and program staff.Key ResponsibilitiesCoordinate and manage provider scheduling to ensure timely service delivery across NYC boroughsRecruit, screen, and onboard qualified early intervention providersMaintain accurate provider records (credentials, availability, caseloads)Collaborate with HR to ensure staffing compliance, including license/certification renewals, background checks, mandatory trainings, and documentation in EI-Hub, IRMA, and internal systemsLiaise with Clinical and QA teams to address caseload assignments and provider performanceServe as primary point of contact for staffing-related issues and provider supportAccurately manage data in scheduling and case management systemsGenerate regular reports to support program planning and audit readinessAssist in developing and refining staffing workflows and policiesRequired QualificationsBachelor's degree (required) in human services, psychology, public health, healthcare administration, or related field2+ years of relevant experience (required) in early intervention, human services, or regulated staffing environmentWorking knowledge of New York State Early Intervention Program regulationsFamiliarity with EI systems such as EIHub, and IRMA (preferred)Strong organizational, communication, and problem-solving skillsProficiency in Microsoft Office and digital record-keeping systemsBilingual abilities a plus (Spanish, Mandarin, Cantonese, or Russian preferred)Benefits:401(k) with employer contributionsPaid time off including vacation days and holiday payComprehensive onboarding and trainingTuition reimbursementProfessional development workshopsSupport for continuing education and certification programsAbout UsWe are a multi-specialty child care services company dedicated to supporting the developmental needs of young children and their families. With a strong presence in New York City's Early Intervention (EI) Program for almost two decades, we are committed to delivering high-quality, family-centered services through a diverse team of professionals. Our mission is rooted in excellence, collaboration, and a deep respect for the communities we serve.