CREW Member - Office of Admissions

Requisition Number Stu693P Position Type Student Worker Department Department of Student Workers Job Title CREW Member - Office of Admissions Classification Student Worker Pay Rate $9.50Position Summary InformationHours per week Up to 20 Hours Days Worked Weekdays and Occasional Saturdays Hours/Shift worked VariedPosting Detail InformationJob Summary/Basic FunctionThe Office of Admissions employs a team of student workers, known as the Crew, to support the day-to-day operations of the office. Crew members play an important role in the recruitment of prospective students by helping showcase what the Millersville University experience is like. Primary responsibilities include leading campus tours, answering phones, staffing the front desk, assisting with approximately five Saturday recruitment events throughout the year, and engaging with prospective students through social media platforms such as CampusReel and ZeeMee.Required QualificationsCrew members must demonstrate the ability to maintain strict confidentiality, provide excellent customer service, and work effectively both independently and as part of a team.Applicants should display an enthusiastic and positive attitude toward Millersville University, possess strong communication skills, and maintain professionalism in all interactions.Proficiency in Microsoft Office is also required. Crew members must maintain at least a 2.25 GPA (both cumulative and per semester) and intend to remain enrolled at Millersville University for at least one year beyond the application term.Preferred QualificationsPrevious experience in customer service, recruitment, or a related field; bilingual or multilingual abilities; completion of at least one year at Millersville University; and familiarity with the university's campus, academic programs, and student activities.Job DutiesLead engaging campus tours for prospective students, families, and visitorsStaff the Admissions front desk and provide excellent customer service to guestsAnswer and direct phone calls, emails, and general inquiriesAssist with the day-to-day operations of the Office of AdmissionsSupport recruitment efforts by sharing information about Millersville University programs, campus life, and student experiencesParticipate in approximately five Saturday recruitment events throughout the year (e.g., open houses and visit days)Engage with prospective students through social media platforms such as CampusReel and ZeeMeeMaintain professionalism while representing Millersville University to prospective students and familiesPerform additional office or event support tasks as assignedWorking Conditions and Physical EffortBe able to walk or stand for extended periods of time.Be able to work outdoors in weather conditions.Occasionally lift or move objects weighing up to 20 pounds.Be able to sit and use a computer for the length of the shift.Posting Open Date 03/12/2026 Posting Close Date 04/27/2026 Special Instructions to ApplicantsCourse schedule required. Resume and Cover Letter optional.Quicklink for Posting/Requisition https://jobs.millersville.edu/postings/14605