Case Manager at Marillac

Job Description CASE MANAGER - MARILLACTitle (Proper): Case Manager, MarillacLocation: Albany, NYProgram: Homeless Services, Marillac Family ShelterType: Full-time/ Non-ExemptPay Range: $22.06 – $25.69 (hourly)Schedule: Monday - Friday, 9:00am – 5:00pm w/ flexibility as neededJob Ref. #: 0503Our MissionSt. Catherine's Center for Children provides a comprehensive range of human services designed to offer hope, foster growth, and improve the lives of the children, families and adults we serve.Our VisionSt. Catherine's willingness to embrace change and develop new services is, and will remain, our guiding philosophy as we support the human service needs of children, families, and adults throughout the region.If you would like to learn more about us, please visit our website at: www.st-cath.orgPosition OverviewThe Marillac Case Manager is responsible for assisting families with all facets of the intake process. This includes, but is not limited to performing assessments, service plan development, and coordinating housing activities with families.Requirements & SpecificationsAbility to work: Monday-Friday, 9:00am – 5:00pm w/ flexibility as needed.Associates degree in related field with two years of relevant experience; BSW or Bachelor's Degree in Human Services field, preferred.Will consider previous professional and/or life experience in lieu of college degree (must have a high school diploma or GED equivalent).Previous experience in case planning or case management, preferred.A Clean and Valid New York State Driver's License (actively licensed at least one year) is required*.Proficient computer skills: Microsoft Office Suite; Google Business Workspace Suite; and use secure Internet practices.A professional record of integrity and strong advocacy for homeless families.Ability to work flexible hours to accommodate client schedules, which may include evening and/or weekend hours.Previous experience working in a human services agency is a plus!Capable of relating to a culturally diverse and economically disadvantaged population; capacity to exhibit empathy for those in need; willing and able to work in close proximity with the clients we serve.Familiarity with public assistance and other community resources.Self-motivated and engaged, with a strong attention to detail; Excellent writing aptitude.A compassionate, warm and caring mindset; Capable of exhibiting empathy for those in crisis.Ability to work with clients with mental health issues, substance abuse and developmental disabilities.A professional record of integrity, proven reliability and dependability; Qualities of positivity, flexibility and adaptability.Capable of exercising ethical judgment and discretion while handling sensitive data with strict confidentiality.Outstanding interpersonal and communication skills; Capable of building strong working relationships with regulatory bodies.*Staff in driving positions must be able to meet the agency's minimum requirements of our insurance policy for authorized drivers; including, but not limited to the minimum age of 21 at time of hire, and the ability to maintain insurability throughout employment.Essential Duties & ResponsibilitiesConduct and complete documentation for intake/assessment process, initial assessment, and quarterly/biweekly treatment planning review meetings.Coordinate service plan delivery to families through a large network of area service providers.In accordance with the NYS OTDA, ensure forward progression of goals; structured review of individualized families' service plans meet deadlines as set by NYS OTDA requirements.Develop service plan goals for families; Assist families with to assess their needs and strengths and achieving service plan goals.Act as the primary advocate and primary liaison for families when communicating with public assistance and other resource providers.Assist families in obtaining necessary services needed to retain permanent housing (e.g. mental health services, education and employment services, substance abuse services).Assist in identifying and resolving barriers to housing retention by securing needed rehabilitative and/or supportive care, day care.Provide intensive case management services to settle family in permanent housing and stabilize conditions.Coordinate transportation when appropriate for families.Complete and submit all assessments and reports on time; Perform and maintain record keeping statistics, as required.Intervene in crisis situations and assist with conflict resolution; providing mediation and facilitating communication, especially between landlord and tenant.Additional position-related duties and responsibilities as assigned by the Director.What We Offer You*Competitive Pay with an Excellent Benefits PackageHealth Insurance options: Medical, Dental and Vision$600 Well-being Reimbursement BenefitGenerous Combined Leave Time (CLT) and Paid Holidays!We are a 501(c) (3) agency, which is a qualifying employer for eligible staff under the Public Service Loan Forgiveness ProgramPension Plan with Generous Agency Contribution403b Retirement Savings PlanLife Insurance – Automatic Benefit at no cost to employeePaid Training, including TCI and CPR/AED/First Aid Certification & Update courses, if role appropriateTuition Reimbursement* & Travel/ Mileage ReimbursementProfessional Development & Career Growth OpportunitiesThe Comfort of a Business Casual EnvironmentOur Commitment to Collaboratively Embrace Mindfulness, Relevance, Respect and Solidarity.*To qualify, certain conditions may applyAbout UsSt. Catherine's Center for Children is a non-profit organization located in the Greater Capital Region of New York. We offer a wide array of human services designed to meet the needs of vulnerable children, families and adults, including residential and therapeutic foster care programs for children and youth, Kinship support, homeless and community-based services for adults and families, a special education elementary school for ages 5-13, and so much more.St. Catherine's is committed to cultivating a culture where all employees feel safe to bring their authentic and best selves to the workplace. We are invested in fostering an equitable, inclusive and diversified workplace; collaboratively embracing mindfulness, relevance, respect and solidarity.If you would like to learn more about our programs, please visit our website at: www.st-cath.orgEEO StatementSt. Catherine's Center for Children is committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, gender identity or expression, sexual orientation, national origin, reproductive health and pregnancy, family history and genetics, disability, age, military status, veteran status, politics, or other beliefs, and any other characteristics protected by law.For more details about this position, click on the link below to download the full job description!