SAP Engagment manager
Worked on at least 1–2 full SAP engagements — S/4HANA preferred or strong MM/SD/FICO backgroundShould be able to hold a credible conversation with client-side SAP architectsBTP or SAP Analytics Cloud exposure is a plusRetail client experience is mustShould understand omnichannel, POS integrationsHas independently managed engagements in the $5M+ rangeKnows how to run a steering committee, manage a RAID log, and handle scope creep without escalating everything internallyCan keep an offshore team aligned without constant hand-holdingComfortable with both T&M and fixed-price commercial modelsCan build and sustain relationships at IT Director level and aboveResolves issues at the client levelHas a track record of growing accounts — expanded scope, new workstreams, new modulesKnows when to push back on the client and when to absorbUnderstands margin, resource mix, and utilization at the engagement levelCan draft an SOW and put together a change order independentlyFlags financial risk early — before it shows up in a reportHas led mixed onshore-offshore teams of 10–20 peopleExperience managing delivery out of India-based teams preferred given TruGlobal’s modelCan get the best out of the offshore team across time zones without micromanagement12–15 years overall experience, 6+ years specifically in SAP delivery or consultingUS-based clients experience — retail or CPG strongly preferredBay Area location preferred