Warehouse Lead

Warehouse Lead Job Title: Warehouse Lead Last revised: April 2026 Supervisor Title: Operations Manager Department: Warehouse Approved by: Trevor Theriot – President - CEO Supervisor: Greg Murphy Company Information: ManaMed designs, develops, and distributes orthopedic solutions that keep active, high-performing people in the game and back-on-track following injury or surgery.  Our extensive catalog spans vascular and electrotherapies, assisted mobility, electrical stimulation, and DVT prevention products. We partner with orthopedists, physical therapists, surgeons, and DME companies across the US to keep patients of all ages and backgrounds healthy and comfortable while on the path to recovery. We welcome opportunities to work together to solve tough challenges with innovative solutions.  JOB DIMENSIONS:                                                                                                               Shift Schedule: Monday – Friday 8am – 5pm; ON SITE   KEY DUTIES AND RESPONSIBILITIES: Department Oversight and OperationsCoordinates and participates in receiving, storing, picking, and timely shipping of goods and materials. Serves as a hands-on lead to ensure daily operations run smoothly and efficiently. Promotes and reinforces safety guidelines, modeling safe behaviors and promptly notifying management of safety concerns or incidents. Department Processes, Policies, and ProceduresAssists with reviewing, analyzing, and improving department processes and procedures to increase efficiency and accuracy. Ensures daily work is performed in accordance with established procedures and company policies. Provides real-time coaching and guidance when non-compliant actions are observed and escalates repeated issues or policy violations to the Warehouse Supervisor/Distribution Manager as appropriate.     Inventory ControlMaintains accurate records and operational metrics. Assists with and performs inventory audits in accordance with department policies and operational needs. Maintains a working knowledge of all warehouse systems and procedures. Provides day-to-day guidance, training, and coaching to warehouse staff to ensure consistent and accurate operating practices as needed. Lead ResponsibilitiesServes as the primary point of contact for daily warehouse operations and supports the Warehouse Supervisor/Distribution Manager as needed. Provides functional leadership and direction to the warehouse clerks, ensuring work is completed accurately, efficiently, and in alignment with company standards. Acts as a backup lead during absences or peak periods. Supports employee success through on-the-job training, problem-solving, and performance feedback. Addresses routine questions and escalates employee concerns, performance issues, or policy violations to management as appropriate. Assists with resolving workflow or operational issues between employees when necessary. Additional duties as assigned. MINIMUM REQUIREMENTS:Education and ExperienceRequired High School Diploma or GED equivalent. Experience in a warehouse environment reflecting stable work history and good attendance record.Strong inventory control skills.Demonstrated proficiency in supervising and motivating subordinates. Experience in the Manufacturing and Healthcare industry preferred.Proficient in QuickBooks, Microsoft Office Suite, ShipStation Essential Skills and AbilitiesAcute attention to detailStrong organizational skills.Commitment to excellence and high standards.Excellent written and verbal communication skills. Ability to understand and follow written and verbal instructions.Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm. Competencies:To perform the job successfully, an individual should demonstrate the following competencies:§ Teamwork - Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed.§ Quality Administration - Looks for ways to improve and promote quality; demonstrates accuracy and thoroughness; monitors own work to ensure quality.§ Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethically; upholds organizational values.§ Planning/Organizing - Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules other people and their tasks; develops realistic action plans.§ Professionalism - Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments.§ Initiative - Volunteers readily; undertakes self-development activities; seeks increased responsibilities; takes independent actions and calculated risks; looks for and takes advantage of opportunities; asks for and offers help when needed.Qualifications:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Language skills:Ability to read and interpret documents such as safety rules, insurance information, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively with vendors, customers, or employees of company. Ability to respond both written and verbally to agency notices. Reasoning ability:Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems of all nature in a professional manner. An understanding of the balance between problem solving and reaching out for support when necessary. Computer skills:To perform this job successfully, an individual should have knowledge of: Microsoft Office Suite (Outlook, Word, Excel), QuickBooks Enterprise, ShipStation.PHYSICAL DEMANDS:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Ability to frequently lift, push, and slide packages that typically weigh up to 50lbs.