Project Manager

Project Manager | Business Information ServicesLocation: Syracuse, IN (on-site or hybrid) Help Drive Technology Solutions That Power the BusinessHelp Drive Technology Solutions That Power the BusinessAt POLYWOOD, technology and operational excellence work together to support innovation, growth, and continuous improvement across the organization. As a Business Information Services (BIS) Project Manager II, you will play a key role in leading cross-functional technology initiatives that improve business processes, streamline operations, and support strategic goals.This role is ideal for someone who thrives at the intersection of business operations and technology delivery. You will partner closely with software development teams, business stakeholders, and operational leaders to define requirements, manage projects, improve processes, and ensure solutions are delivered successfully from concept through implementation.The ideal candidate combines strong project management skills with business analysis capabilities, process improvement experience, and the ability to communicate effectively across both technical and non-technical teams.What You’ll DoLead and manage projects from planning through implementation and post-launch support, spearheading discovery and design for complex technical projectsPartner with business stakeholders to gather requirements and translate operational challenges into technology solutions, ensuring effective alignment, communication, and executionDirect project teams throughout the project lifecycle, including software developers, systems architects, data analysts, QA engineers, training specialists, and external partnersCreate and maintain process maps, workflows, and documentationDevelop and manage user stories, functional requirements, and acceptance criteriaPlan and participate in QA testing, user acceptance testing (UAT), and validation efforts to ensure solutions consistently meet business requirementsWhat You BringUniversity degree in Project Management, Computer Science, Technical Communication or equivalent professional experience4+ years of project management, business analysis, or related experienceProven experience with business requirements gathering and analysis; strong understanding of business process mapping and workflow documentationAbility to work independently and collaboratively in a fast-paced, demanding, and complex environment, carry out complex assignments, and adapt to changing prioritiesExperience partnering with software development teams on system implementations or technology projectsExperience using project management and collaboration toolsStrong communication, organizational, and problem-solving skillsAbility to manage multiple priorities and projects in a fast-paced environmentPreferred Qualifications3+ years of manufacturing, distribution, and/or supply chain experience strongly preferred3+ years of experience with ERP platforms, operational technologies, or enterprise business applicationsPMP, CAPM, or CBAP certification preferredHow You’ll SucceedYou effectively bridge the gap between business needs and technical solutionsYou bring structure, organization, and accountability to projects and cross-functional initiativesYou communicate clearly and confidently with both technical and non-technical stakeholdersYou proactively identify risks, dependencies, and process improvement opportunitiesYou thrive in collaborative, fast-paced, and adaptive environmentsYou build strong working relationships and maintain a customer-focused mindset throughout project deliveryWhy You’ll Love Working With UsBe part of a company committed to sustainability, innovation, and American manufacturingLead meaningful projects that directly impact operational performance and business growthCollaborate with talented teams across technology, operations, manufacturing, and business functionsWork in a culture that values ownership, teamwork, accountability, and continuous improvementGrow your career in an organization that invests in people and long-term successAbout UsPOLYWOOD is the industry leader in sustainable outdoor furniture, proudly made in the USA using recycled materials. Headquartered in Indiana, we design and manufacture durable outdoor furniture that combines timeless style with environmental responsibility.Our culture is built on collaboration, accountability, innovation, and doing the right thing for our customers, employees, and communities. At POLYWOOD, we build products and careers designed to last.POLYWOOD is an equal opportunity employer committed to creating an inclusive environment for all employees.