Associate, Travel Operations

About Us: International Aviation is a private flight department dedicated to providing world-class aviation services with an uncompromising commitment to safety, reliability, and excellence. Supporting the travel needs of a sophisticated and global family enterprise, we maintain a culture of professionalism, precision, and continuous improvement. Our team is made up of highly skilled aviation professionals who ensure our fleet operates at the highest standards, every time we take flight.Work you’ll do:The Travel Operations Specialist is responsible for coordinating and managing the logistical aspects of travel arrangements for the principals. In this role you will work closely with administrative support staff, the principals, airline contacts, and pilots, to ensure that all travel plans are executed seamlessly.Key Responsibilities:Assist in designing and customizing travel itineraries under the guidance of the Sr. Associate, ensuring all preferences and requirements are met.Support the booking process for flights, accommodations, ground transportation, catering, and activities, ensuring all details are accurate and up-to-date.Monitor and confirm bookings, track changes, and help manage adjustments to travel plans as needed.Prepare and organize travel documents, including itineraries, tickets, visas, and travel insurance.Coordinate with FBOs and other service providers to ensure smooth arrivals and departures.Monitor flights in progress and provide timely updates to the Sr. Associate and principals.Deliver excellent customer service by responding promptly to inquiries, requests, and concerns before, during, and after trips.Stay informed about industry trends and updates to support continuous improvement in travel operations.Who we’re looking for:Experience in travel coordination, operations, or a related administrative role (aviation experience is a plus).Expertise with travel booking and reservation systems, with Sabre experience required.Strong organizational and multitasking skills.Excellent communication and customer service abilities.Detail-oriented with a high degree of accuracy.Ability to work effectively in a fast-paced, deadline-driven environment.Our company values:Excellence – we are committed to excellence in all that we do, bringing our best to our clients.Service – our success comes from empowering individuals and communitiesPassion – we love challenges and optimistically approach them as opportunities