Sales Operations Specialist

We are looking for a Sales Operations Specialist to help streamline the efforts of our sales team and accelerate the growth of new business. This is a unique opportunity to play a critical role in enhancing sales efficiency, championing data integrity, and influencing overall Go-to-Market strategy for a small, but mighty sales team. In this position, you’ll be tasked with optimizing our sales tech stack, empowering our sales team through data-driven insights, and implementing scalable automations that will expedite our growth. The ideal candidate is a highly analytical, proactive individual who’s ready to dive into the weeds, establish best practices, and help our team climb to new heights. You may be a good fit for this role if:  You’re a self-starting problem-solver who’s excited to build, scale, and iterate on automated sales systemsYou understand the importance behind using clean data to drive decisions, and you love to dig into the weeds to uncover trends and opportunities for improvementYou're comfortable working autonomously and prioritizing multiple tasks in a fast-paced environmentYou have a keen eye for detail, a commitment to accuracy, and a passion for seeing others’ productivity soarYou’re an “AI whisperer” who understands the secret sauce to getting the best possible outputs from LLMs like Gemini, and you love staying on top of the latest industry trendsResponsibilitiesOversee the day-to-day use of the Sales Team’s tech stack (including Salesforce, Gong, SmartLead, and Sendspark) to maintain clean and accurate data, ensure seamless integration, and enable maximum utilizationGenerate reports and dashboards on sales performance that identify trends and provide actionable insights to support strategic decision-makingLeverage tools like Clay and Zoho to help our Sales Team execute personalized outbound prospecting cadencesMaintain our existing Zapier and Gemini-based automations and collaborate with team members to develop additional enhancementsEnsure up-to-date and accurate sales process documentation for playbooks and workflows, and work alongside sales leadership to identify additional training and resource needs for the sales teamProactively gather team feedback and search for additional opportunities to improve, streamline, and scale our processes and provide recommendations on how to increase team efficiency / revenue attainmentInterface with Marketing, Client Success, and Product teams to ensure alignment on data definitions, lead flow, and overall revenue operations within the Sales tech stackRequired Skills and ExperienceExperience in sales or sales operations, preferably within a SaaS companyProven ability to identify process inefficiencies and implement effective, scalable solutionsProficient with Salesforce and revenue intelligence tools such as GongExperience with sales engagement, video, and deliverability platforms (e.g., SmartLead, Sendspark, Zoho)Familiarity with automation and data enrichment tools such as Clay, Zapier, or similar low-code environmentsAdvanced proficiency in Microsoft Excel or Google SheetsStrong analytical skills with the ability to tell stories through data that drive performanceExceptional attention to detail, time management and organization skillsExcellent written and verbal communication skillsStrong systems thinking and problem-solving abilitiesHigh coachability and ability to integrate feedback effectivelyFamiliarity with AI concepts and proficient in prompt engineeringBonus: experience running high-performing outbound prospecting cadences, including content creation