Founding Forward Deployed Engineer
About SkiffraSkiffra is building the intelligence layer for the physical world. We translate complex, real-world environments into clear, actionable data.While most AI companies focus on digital industries, we design AI native orchestration systems for the sectors that extract, move, and build ecosystems around us. We turn messy, high stakes operations into intelligent, adaptive workflows that improve decisions in real time.Our first proving ground is mining and natural resources, but the platform is modular by design and built to scale into any industry where decisions are expensive and the consequences are real.The RoleAs a Forward-Deployed Engineer at Skiffra, you will work directly with customers to turn difficult operational problems into working deployments of our platform. You will spend real time on site with operators, business leaders, and technical teams, learning how their systems and workflows actually function and determining how Skiffra can improve them.You will own the technical path from discovery through deployment: understanding the problem, designing the solution, integrating customer systems and data, configuring the platform, validating the result with users, and getting it into reliable operation. You will also identify where the platform needs to evolve and translate field evidence into precise requirements that Skiffra’s product and engineering team can act on.This is a founding-stage role for someone who combines technical depth with business judgment. You should care as much about whether a solution changes an important operating outcome as whether the architecture is sound. Skiffra's platform is rapidly evolving, and your work in the field will help determine how it becomes broadly useful across customers and industries.This person will be based in Los Angeles or the San Francisco Bay Area, with a preference for Los Angeles and will be required to travel up to 30-50%.What You’ll DoEmbed with customer teams to understand their operations, systems, data, constraints, and most consequential problemsUnderstand the operational and economic significance of the problem, including the effect on throughput, cost, reliability, risk, or timeTurn ambiguous customer needs into clear technical problems, solution designs, deployment plans, and measures of successDesign integrations across customer systems, APIs, databases, identity systems, ERP platforms, historians, and other operational technologyConfigure and deploy the Skiffra platform in customer environments, including data mapping, workflow setup, testing, validation, and production readinessDiagnose technical problems across Skiffra, customer systems, data pipelines, infrastructure, permissions, and third-party servicesWork directly with operators and business leaders to ensure the deployed solution reflects how the operation works and improves a meaningful outcomePartner closely with product and platform engineers through implementation, then validate that what ships works under real operating conditionsIdentify missing platform capabilities and distinguish customer-specific requests from recurring patterns that should become reusable platform capabilitiesTranslate those findings into clear, evidence-based requirements for Skiffra’s product and engineering teamDocument deployment patterns and help build the methods, tools, and playbooks that make future deployments faster and more repeatableWhat We’re Looking ForAt least four years of relevant experience in software, data engineering, systems integration, enterprise technology, technology startups, technical consulting, or a similarly demanding client-facing environmentExperience leading ambiguous customer-facing technical work from discovery through a deployed outcomeThe judgment and communication skills to earn credibility with customer executives, IT teams, frontline operators, and Skiffra’s product and engineering teamsStrong computer science fundamentals and the ability to reason clearly about systems, data models, APIs, infrastructure, security, and technical tradeoffsExperience working with data and integrations using tools such as SQL, Python, APIs, cloud services, or enterprise platformsThe judgment to connect technical decisions to customer operations and business outcomes, rather than treating the requested feature as the whole problemHigh ownership and comfort working through ambiguity, incomplete information, and unfamiliar operating environmentsAn AI-native working style: you use modern AI tools fluently to investigate, analyze, document, and move faster while maintaining judgment and accuracyWillingness to travel up to 50% and spend meaningful time at customer sites, including industrial and remote locationsAbility to work from Los Angeles or San FranciscoNice to HaveExperience identifying follow-on customer opportunities from successful deployment outcomes.Experience deploying enterprise software directly with customersExperience turning recurring customer needs into reusable product capabilitiesExperience with ERP, historian, maintenance, or operational systems such as SAP, PI, or WonderwareExperience navigating enterprise security, identity, networking, cloud, or on-premises infrastructureExposure to industrial, mining, manufacturing, energy, logistics, or other heavy-asset operating environmentsFrench language fluencyHow We WorkWe value speed, clarity, and technical rigor. We favor simple systems over clever ones, prototypes over over-planning, and ownership over handoffs. You’ll work directly with founders and ship things that matter quickly.Location & Work ModelThis is a hybrid role with regular in-person collaboration in Los Angeles or the San Francisco Bay Area. We are not a remote-only company.Work AuthorizationCandidates must be authorized to work in the United States. We are not able to offer visa sponsorship for this role.Benefits & EligibilityThis position is eligible for Skiffra’s standard benefits, including health insurance and retirement plans, and may also qualify for participation in the Company’s bonus and incentive programs.Equal OpportunitySkiffra is an equal opportunity employer. We value diversity and do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, age, national origin, disability, veteran status, or any other protected characteristic.Compensation Range: $215K - $250K