Terminal Manager

OverviewTitan America, LLC is a leading, vertically integrated producer of cement and construction materials in the eastern United States, with operations spanning cement plants, distribution terminals, ready-mix concrete, aggregates, and fly ash processing facilities.As part of the global TITAN Group, Titan America combines the strength and stability of an international organization with the agility of a regional operator. With operations dating back to 1902 and facilities across multiple countries, TITAN is known for operational excellence, sustainability leadership, and a long-term commitment to the communities it serves.Titan's culture is built on a meritocracy with heart-rewarding performance while investing in people, safety, and continuous improvement.ResponsibilitiesThe OpportunityTitan Mid-Atlantic is seeking a well-rounded Terminal Manager to lead a high-volume, rail-served cement distribution facility in Castle Hayne, NC.This role is accountable for the full performance of the terminal-safety, service, cost, reliability, and people. It is neither a desk-only management role nor a purely field-based role. Success requires a leader who can move effectively between the floor and the office: driving execution in the operation while managing the administrative, financial, and compliance responsibilities that support a well-run site.The Terminal Manager leads a stand-alone operation with no co-located functional support and is expected to deliver results by independently prioritizing work and leveraging internal and external resources, including contractor support, to meet operational and business objectives.What You'll OwnSafe, compliant, and efficient operation of a multi-shift cement terminalRail and truck logistics executionEquipment reliability, maintenance execution, and overall site upkeepInventory control and accuracyOperating and maintenance costs, budgeting, and financial disciplineCustomer service performance and issue resolutionTeam leadership, development, and workforce effectivenessSite standards including housekeeping, environmental controls, and general facility conditionWhat Success Looks Like (12-18 Months)Strong, consistent safety performance with visible team engagementReliable railcar unloading and truck loading operationsWell-maintained equipment and site with reduced unplanned downtimeProactive maintenance practices using internal capability and contractor support effectivelyAccurate, disciplined inventory managementDependable service to customers and carriersClear cost control with measurable operational improvementsA stable, accountable team with clear expectations and follow-throughOrganized, timely, and accurate administrative and compliance executionCore Areas of AccountabilitySafety, Environmental & Site LeadershipEstablish and maintain a strong safety culture through visible leadership and daily engagementEnsure compliance with OSHA, EPA, and company standardsMaintain high standards for housekeeping, grounds, and environmental controlsLead incident response, investigations, and corrective actionsTerminal Operations (Rail & Truck)Own daily terminal operations including railcar unloading, truck loading and ticketing, material handling, and inventory flowCoordinate rail activities including car availability, spotting, dwell, and releasesAlign inbound and outbound movements with operational and customer requirementsImprove safety, flow, and reliability through disciplined executionMaintenance, Reliability & Asset StewardshipOwn all maintenance and repair activities, including preventive maintenance, corrective work, and reliability improvementApply practical mechanical judgment to troubleshoot issues and guide repair decisionsPlan and oversee maintenance work using a combination of internal effort and external contractorsEnsure contractor work is properly scoped, safely executed, and cost-effectiveMaintain overall site condition, infrastructure, and equipment consistent with an industrial facilityMake practical tradeoff decisions between cost, risk, and operational impactTeam Leadership & Workforce ManagementBuild and lead a capable, accountable terminal teamManage hiring, onboarding, training, and ongoing developmentSet clear expectations for performance, behavior, and safetyProvide consistent coaching and feedback to reinforce standardsMaintain a professional, fair, and disciplined work environment through consistent expectations and follow-through, in partnership with HRDevelop bench strength to support continuity and performanceAdministrative & Business ManagementEnsure accurate and timely execution of administrative processesMaintain operating procedures, training records, and compliance documentationCoordinate vendors, contractors, and service providersUse systems, reporting, and documentation to maintain strong operational control and support decision-makingCost Management & Continuous ImprovementManage controllable operating and maintenance costs with a cost-conscious mindsetIdentify and prioritize practical improvement opportunitiesLead improvements from concept through execution and sustainmentFocus on reducing risk, improving reliability, simplifying work, and lowering total costQualificationsRequired QualificationsHigh school diploma or GED required(Associate's degree or coursework in business, operations, logistics, or a related field is a plus but not required)3-5 years of experience in industrial or asset‐intensive operations, such as terminal, bulk material handling, manufacturing support, rail‐served facilities, or distribution operations with responsibility for equipment, workflow, and site conditionsProgressive leadership responsibility, including experience directing work, setting expectations, addressing performance issues, or leading teams in a safety‐sensitive environment(Formal supervisory experience is preferred; demonstrated readiness to assume full team leadership responsibilities will also be considered.)Working knowledge of day‐to‐day operational execution, such as scheduling, dispatch or rail coordination, equipment utilization, and workflow managementGeneral understanding of safety and regulatory requirements (OSHA, DOT, environmental or company standards), with the expectation to learn, enforce, and lead by exampleBasic computer proficiency, including Microsoft Office and operational systemsStrong communication skills with employees, contractors, drivers, customers, and managementDemonstrated ability to solve problems, prioritize work, and adapt in a dynamic operating environmentWillingness to work flexible hours, including weekends or on‐call responsibilities as required by operationsPreferred QualificationsPrior experience in a hands‐on industrial terminal, warehouse, or transportation environmentExperience supervising hourly employees or coordinating shift‐based workExposure to equipment maintenance, contractor coordination, fleet operations, or yard / site managementFamiliarity with cost awareness, productivity tracking, or performance metricsExperience operating in a safety‐driven, regulated environment with strong site standardsWhat Titan America OffersTitan America offers competitive compensation and comprehensive benefits package designed to support employees and their families, including health, retirement, and professional development opportunities.This role provides the opportunity to lead a critical operation with meaningful ownership and impact within a stable, long-term organization focused on performance, safety, and continuous improvement.Equal Opportunity EmployerTitan America is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic data, or any other legally protected status.