Customer Service Representative Job in Upper Saddle River, NJ | Robert Half

Customer Service RepresentativeWe are looking for a Customer Service Representative to support order processing operations for a chemicals manufacturing organization near Hasbrouck Heights, New Jersey. This long-term contract position is ideal for someone who is organized, detail-oriented, and comfortable managing customer orders from initial receipt through final confirmation. The role focuses on ensuring accurate pricing verification, timely system entry, and responsive communication with customers while maintaining a steady daily and weekly order volume.Responsibilities:Receive customer purchase orders and review them for completeness and accuracy before processing.Verify pricing details against approved information and resolve discrepancies prior to order entry.Enter order information into company systems with a high degree of accuracy and attention to detail.Send order confirmations to customers and provide clear updates regarding order status as needed.Manage a consistent workflow of approximately six purchase orders per day and 10 to 20 orders per week.Maintain organized records of order activity, customer communications, and supporting documentation.Use Microsoft Office tools to track information, prepare updates, and support daily administrative tasks.Collaborate with internal teams when order-related system or process requirements affect customer transactions.