Retail General Manager

Retail General ManagerRunners Plus – Dayton, OH Runners Plus is a locally owned running specialty retailer serving the Dayton community for more than 20 years. We help people move better, run farther, and live healthier through expert service, strong community connections, and a passion for the sport. We are seeking a Retail General Manager to lead our local retail operations, develop our team, and ensure our stores consistently deliver a high-level customer experience. This role is responsible for the overall performance of our local retail locations and offsite sales channels, including sales results, staff leadership, store operations, and community engagement.KEY RESPONSIBILITIES Store PerformanceOwn store performance across sales, payroll, profitability, and customer experienceIdentify operational or sales issues and implement solutionsDrive consistent execution and results across locations Team LeadershipManage store staff across locationsHire, onboard, and develop team membersSet clear expectations for customer service, behavior, and sales executionAddress underperformance and maintain strong team accountabilityRetail OperationsEnsure stores are clean, organized, and well merchandisedOversee scheduling and labor efficiencyMaintain consistent store standards and operational processes Community Engagement & EventsSupport group runs, races, and local eventsEnsure offsite events are staffed and executed wellMaintain strong connections within the local running communityCross-Functional CollaborationWork closely with buyers, operations, and marketing to ensure alignment across the businessWHAT WE’RE LOOKING FOR The ideal candidate is someone who enjoys leading people, improving performance, and creating a great in-store experience. We’re looking for someone who is:Highly organized and able to manage multiple priorities in a fast-paced retail environmentDecisive and confident, able to make leadership decisions while also listening to team inputA strong communicator who can coach staff, provide feedback, and build a positive team cultureComfortable holding people accountable while maintaining a supportive environmentHands-on and visible on the sales floor, leading by example with customers and staffAble to balance day-to-day operations with bigger-picture performance goals The right candidate will be proactive, reliable, and comfortable taking ownership of store performance and team development. QUALIFICATIONS Required3–7+ years of retail leadership experienceStrong team management skillsUnderstanding of retail KPIs and performance driversPreferredMulti-store management experienceExperience in footwear, run specialty, or active lifestyle retail COMPENSATION$65,000 – $80,000 salaryPerformance-based bonusEmployee discountPTO and additional benefitsMatching Simple IRA retirement program