Growth Manager (SMB)

Position SummaryThis position can be hybrid at one of our offices (Raleigh, NC or Costa Mesa, CA) or fully remote. We are seeking a highly motivated individual to join our Account Management team as a Growth Manager, working with our SMB clients. In this role you will manage client relationships end to end, ensuring strong account performance and exceptional service. This is not a Sales Role. The position requires prior experience with at least one advertising platform, proficiency in planning, building, and managing campaigns in either Google Ads or Meta Ads. Training will be provided for additional platforms as needed.ResponsibilitiesServe as the primary point of contact for clients, managing ad accounts, spend, strategy, and performance reporting (40%).Oversee a portfolio of 15‐18 clients, maintaining regular communication through email, Asana, and monthly progress calls (20%).Obligated for onboarding new clients, weekly and monthly reporting, scheduled calls, quarterly business reviews, and clear internal communication (10%).Analyze performance and provide appropriate action plans based on data‐driven conclusions (10%).Identify opportunities to upsell and expand client contracts, increasing overall account value (5%).Continuously enhance your marketing expertise through ongoing learning and professional development (10%).Gain exposure to SEO and CRO services, assessing their potential value for clients; directly contribute to business growth and positioning for additional service adoption (5%).QualificationsLead strategy, execution and client calls to discuss progress and next steps.Strong communication skills—professional, articulate, and detail-oriented.Mini CEO mentality, ready to own and nurture own book of business.Passion for learning and proactive attitude toward skill development.Self‐starter mentality; looks for ways to improve processes.Team player capable of working with others to troubleshoot marketing tactics and strategies.Deep interest in marketing, constantly seeking knowledge through industry resources, hands‐on application, and continuous learning.Proficiency in planning, building, and managing campaigns in Google Ads or Meta Ads; prior experience required.Benefits100% coverage of benefits (Health, Vision, Dental, Life) on the base plan.Options to add on FSA Medical Care, Accident, and other Life insurances at an additional cost.401(k) up to 5% discretionary company match.Unlimited PTO.Work‐from‐home/hybrid options.Wellness allowance up to $100 reimbursed annually.Lunch covered on Fridays.Conference and education allowance up to $1,000 per year.Environmental ConditionsSitting at a computer desk.Physical DemandsSitting, typing, phone and video calls.ADA: The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990. This job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal job functions are subject to modification.#J-18808-Ljbffr