Sales Support I & II

Job Description Join The Goldie Group as a Sales Support SpecialistLocation: Nashville, TN HQ – Full-Time, Permanent RoleWho We AreAt The Goldie Group, we're experts in end-to-end lifecycle services for connectivity—spanning device refurbishment, provisioning, IT integrations, logistics, and circular economy solutions. We partner with carriers, enterprises, education, healthcare, and government to deliver green, scalable, forward-thinking solutions. We're a people-first, accountability-driven, sustainability-focused team that strives for the Gold Standard in everything we do.Your RoleAs a Sales Support Specialist, you'll be a vital link between Sales and Operations—helping streamline priority orders, ensuring timely fulfillment, and maintaining high-touch customer communications.Key ResponsibilitiesEnter sales and purchase orders accurately and efficientlyCollaborate with fulfillment, shipping, and logistics teams to expedite order processingCommunicate clearly with customers via email, phone, or chatAudit order entries for accuracy and complianceFollow inventory control procedures and best practicesOwn continuous improvement and uphold high standards at every stepBalance priorities, workflow, and changing needs with flexibility and initiativeWork independently yet collaboratively in a team environmentMaintain proficiency in Microsoft Office and related toolsWhat You BringExcellent organizational, problem-solving, and analytical skillsStrong attention to detail and commitment to accuracyComfort managing multiple priorities in a fast-paced environmentFlexibility to pivot when priorities changeStrong written and verbal communication skillsAccountability, initiative, and willingness to drive improvementAbility to earn trust and respect across teamsA desire to grow—in this role and beyondWhy You Should ApplyPermanent, stable position with real career potentialBe part of a company with nearly three decades of growth, sustainability, and innovationJoin a collaborative, high‐performing team with strong internal alignment and clear valuesEmbrace a mission that blends operational excellence with environmental responsibilityReady to join us?Bring your precision, passion for service, and drive to improve—and help The Goldie Group continue delivering solutions for a connected world. Apply today and become part of a team that truly sets the gold standard.Job Type: Full-timeBenefits: 401(k)Dental insuranceEmployee assistance programFlexible spending accountHealth insuranceHealth savings accountLife insurancePaid time offPaid trainingPrescription drug insuranceReferral programVision insuranceCompany DescriptionThe Goldie Group (Electronics Renewal LLC) is a family-owned company that's been a leader in mobile device and wireless technology services for over 30 years — and we're growing fast. Headquartered in Nashville with facilities across the country, our 200+ team members help major carriers, retailers, and enterprises manage the full life of their devices: refurbishing, repairing, remarketing, and recycling smartphones, tablets, wearables, and IoT hardware. It's hands-on, future-focused work that keeps technology in people's hands longer and out of landfills.We invest in our people the same way we invest in our technology. Whether you're just starting your career or ready for your next step, you'll find real opportunities to learn new skills, take on responsibility, and grow alongside teammates who treat each other like family. If you want a job where what you do actually matters — to customers, to the planet, and to your own future — Goldie Group is a place to build it.Company DescriptionThe Goldie Group (Electronics Renewal LLC) is a family-owned company that's been a leader in mobile device and wireless technology services for over 30 years — and we're growing fast. Headquartered in Nashville with facilities across the country, our 200+ team members help major carriers, retailers, and enterprises manage the full life of their devices: refurbishing, repairing, remarketing, and recycling smartphones, tablets, wearables, and IoT hardware. It's hands-on, future-focused work that keeps technology in people's hands longer and out of landfills.\r\nWe invest in our people the same way we invest in our technology. Whether you're just starting your career or ready for your next step, you'll find real opportunities to learn new skills, take on responsibility, and grow alongside teammates who treat each other like family. If you want a job where what you do actually matters — to customers, to the planet, and to your own future — Goldie Group is a place to build it.