Registered Nurse - Intake / Triage Hospice

This position is responsible for providing clinical triage support to patients, families, and caregivers as well as supporting the hospice field staff. This position also reviews clinical documents including medication records and referral information as part of the hospice intake process as well as providing phone support in the hospice office as needed.This is a hybrid position with 2 days/month in office. Candidates must reside in Portland Metro. Schedule is Monday - Friday 8-5pmEstimated Hiring Range$48.24 - $58.97Bonus TargetBonus - SIP Target, 5% AnnualCurrent CareOregon Employees: Please use the internal Workday site to submit an application for this job.Essential ResponsibilitiesManages incoming phone calls for hospice.Reviews all incoming referrals and collaborates with clinicians to gather necessary information to determine appropriateness for hospice services. Collaborates with Medical Directors and hospice leadership as needed.Collaborates with other members of the hospice office regarding referrals to ensure timely intakes are scheduled.Provides telephonic triage support to patients, families, caregivers as needed for Hospice field staff and advocates for patient needs through support and communication with hospice IDT.Involves in reviewing and assigning RN case manager and Hospice team to new referrals.Assigns patient visits as needed for back-up and support.Gathers and reviews medical records and medication list for accuracy.Responsible for documentation in the electronic medical records, assuring accuracy, completeness and compliance with regulations, certification standards, legal and ethical standards according to policies and procedures.Assists with hospice chart reviews, as requested.Orders DME, medications or supply refills through PBM/3rd party vendor, as appropriate and in line with the practice standard.RequiredExperience and/or EducationCurrent unencumbered license as a registered nurse in the State of OregonMinimum 1-year experience in hospice, palliative care/oncology, geriatrics and/or home healthExperience providing triage support for patientsPreferredBachelor of Nursing degreeMinimum 2-years’ experience in hospice, palliative care/oncology, geriatrics and/or home healthKnowledge, Skills And Abilities RequiredKnowledgeKnowledge of Federal, State and Local regulations, Hospice Medicare Conditions of Participation, and HIPAA privacy rules and regulationsSkills And AbilitiesDemonstrates ability in case management, nursing and counseling in a home-based settingPractice within the scope of license, certification or registration, where applicable, and as required by law and regulationComputer skills and a working knowledge of Electronic Medical Records systems, MS office, Outlook, and the internetExcellent interpersonal skillsAbility to tolerate and manage griefAbility to work both independently and collaborativelyAbility to work under pressure to meet deadlinesAbility to take initiative and utilize innovative techniques and ingenuityAbility to interact with various departments throughout the organizationAbility to work flexible hours, if neededAbility to plan, prioritize and coordinate multiple projects or tasksAbility to adhere to organizational standards, policies and proceduresAbility to work effectively with diverse individuals and groupsAbility to learn, focus, understand, and evaluate information and determine appropriate actionsAbility to accept direction and feedback, as well as tolerate and manage stressAbility to see, read, hear and speak clearly for at least 6 hours/dayAbility to perform repetitive finger and wrist movement for at least 3-6 hours/dayWorking ConditionsWork Environment(s): ☒ Indoor/Office ☒ Community ☐ Facilities/Security ☒ Outdoor ExposureMember/Patient Facing: ☒ No ☒ Telephonic ☒ In PersonHazards: May include, but not limited to, physical and ergonomic hazards.Equipment: General office equipment and/or mobile technologyTravel: May include occasional required or optional travel outside of the workplace; the employee’s personal vehicle, local transit or other means of transportation may be used.Work Location: Work from homeWe offer a strong Total Rewards Program. This includes competitive pay, bonus opportunity, and a comprehensive benefits package. Eligibility for bonuses and benefits is dependent on factors such as the position type and the number of scheduled weekly hours. Benefits-eligible employees qualify for benefits beginning on the first of the month on or after their start date. Housecall Providers offers medical, dental, vision, life, AD&D, and disability insurance, as well as health savings account, flexible spending account(s), lifestyle spending account, employee assistance program, wellness program, discounts, and multiple supplemental benefits (e.g., voluntary life, critical illness, accident, hospital indemnity, identity theft protection, pre-tax parking, pet insurance, 529 College Savings, etc.). We also offer a strong retirement plan with employer contributions. Benefits-eligible employees accrue PTO and Paid State Sick Time based on hours worked/scheduled hours and the primary work state. Employees may also receive paid holidays, volunteer time, jury duty, bereavement leave, and more, depending on eligibility. Non-benefits eligible employees can enjoy 401(k) contributions, Paid State Sick Time, wellness and employee assistance program benefits, and other perks. Please contact your recruiter for more information.We are an equal opportunity employerHousecall Providers is an equal opportunity employer.  The organization selects the best individual for the job based upon job related qualifications, regardless of race, color, religion, sexual orientation, national origin, gender, gender identity, gender expression, genetic information, age, veteran status, ancestry, marital status or disability. The organization will make a reasonable accommodation to known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the operation of our organization.