Customer Service Representative - Suwanee

About Getfastshirt.comGetfastshirt.com is a fast-growing leader in the custom apparel and commercial printing industry, proudly delivering high-quality, versatile solutions for businesses, teams, events, and individuals. With a commitment to speed, precision, and customer satisfaction, we specialize in a full range of printing services including embroidery, direct-to-film (DTF) printing, screen printing. But we don't stop at fabric. Our capabilities stretch across engraving, stickers, signage, and a wide array of commercial print solutions designed to elevate your image and message with precision and flair.Whether looking to outfit team with branded uniforms, create eye-catching promotional items, or bring unique design to life on apparel or signage, Getfastshirt.com combines advanced technology with experienced craftsmanship to ensure every order meets the highest standards. From small runs to large commercial projects, we offer fast turnaround times, competitive pricing, and reliable service-making us your trusted partner in custom printing.Full Job descriptionThe Customer Service Representative is responsible for day-to-day operations at Getfastshirt.com in our retail location. He or she will be responsible to communicate with the customers and help with sales inquiries and promote products or service.Responsibility for CSR Full TimeCommunicate effectively with Getfastshirt.com customers via phone, email and chat to address inquiries and resolve issuesProvide excellent customer service by understanding client needs and offering appropriate solutionsPerform data entry tasks accurately to maintain up to date client recordsAssist with sales inquiries and promote products or services as neededCollaborate with team members to enhance overall client satisfactionMaintain an organized office environment to ensure efficient operations.Qualifications For CSRProven experience in customer service or client services is preferredPast apparel experience a plusStrong communication skillsProficient in typing and data entry with attention to detailsAbility to analyze information and provide effective solutionsA Friendly demeanor with commitment to delivering high-quality serviceBasic sales skills or experience is advantageous but not requiredHigh school diploma or equivalent; further education is a plusBenefitsHealth Insurance