Overhead Crane Technician/Service Manager

About the Role We’re looking for a hands-on Overhead Crane Technician / Service Manager to lead daily service operations while performing field service work. This role combines technical expertise with team leadership in a growing crane service operation. Key Responsibilities Field Service & Technical Work Perform inspections, maintenance, troubleshooting, and repairs on: Overhead bridge cranes Monorails and jib cranes Electric chain and wire rope hoists Conduct OSHA/ASME B30 periodic inspections and deficiency reporting Perform electrical and mechanical troubleshooting: Motors, brakes, contactors, controls, VFDs Execute load testing and commissioning Ensure all work meets OSHA, ASME, CMAA, and company safety standards Complete accurate service reports, inspection forms, and job documentation Service Management & Operations Schedule and dispatch technicians for: Emergency breakdowns Inspections Preventive maintenance Repairs and upgrades Balance field workload while maintaining personal service responsibilities Review technician time, service tickets, and billing accuracy Coordinate parts, tools, and equipment availability Monitor technician utilization, overtime, callbacks, and rework Assist with service estimates and job costing Act as the primary contact for day-to-day service customers Leadership & Safety Lead and mentor technicians and apprentices Enforce safety policies including: Lockout/tagout Fall protection Proper rigging and lift planning Conduct jobsite safety observations Assist with onboarding and training of new technicians Investigate incidents, near misses, and service issues Required Working knowledge of: ASME B30 standards OSHA regulations Proven ability to work independently in the field Valid driver’s license and clean driving record Preferred 5+ years of experience in overhead crane and hoist service Strong mechanical and electrical troubleshooting skills Ability to read electrical schematics and mechanical drawings Qualified Crane Inspector certification Prior lead technician or supervisory experience Experience coordinating service schedules or dispatch Familiarity with ERP or service management software Ability to train and mentor junior technicians Physical Requirements Ability to climb ladders and work at heights Lift up to 50 lbs Work in industrial environments (heat, dust, noise) Occasional after-hours and emergency service calls We’re looking for a hands-on Overhead Crane Technician / Service Manager to lead daily service operations while performing field service work. This role combines technical expertise with team leadership in a growing crane service operation. Success in This Role Looks Like: Cranes are inspected and serviced correctly the first time Technicians are productive, safe, and supported Customers trust the service operation Service work is profitable and well-documented The branch runs smoothly even when the manager is in the field We offer: Compensation & Benefits (Typical) Company vehicle Company cell phone Health, dental, vision Life & Disability Profit Sharing Paid time off and holidays