Federal Project Manager
Juvare is a SaaS software company focused on developing innovative enterprise resilience solutions for government agencies, corporations, healthcare providers, and higher education. Juvare solutions have supported over 500,000 emergency response incidents in all 50 states and 20 countries worldwide. Juvare helps our clients prepare, connect, and respond to protect people, property, and brands.
Job Summary
As a Project Manager working primarily on Federal and Department of War projects, you'll put your leadership and project management skills into practice as part of our software implementation and technology services team. In this role, you'll take the lead on managing key projects to develop project plans; monitor project progress; coordinate with stakeholders; and deliver software applications, training and documentation deliverables to clients. You will be expected to manage the scope, cost, and schedule to successfully execute contract deliverables for our clients while meeting all Juvare business and strategic objectives.
Reports to
Director, Professional Services
Location
Atlanta, GA; Washington DC Metropolitan Area; or Remote
Responsibilities
Serve as the primary contact and advisor to multiple clients for software implementations and enhancement projects ranging from two weeks to continual
Manage scope, budget and go-lives, anticipating problems and complications, and facilitating mutually agreed solutions that preserve the schedule and budget
Identify and proactively document execution, client, and resource risks, while defining and managing mitigation and avoidance plans
Take accountability for bringing all project issues, conflicts, and decisions to successful closure while maximizing positive client impact
Interact regularly with clients, managing expectations and communicating progress
Own financial responsibility for the project, including planning, budgeting, reporting, and forecasting resource costs and ensuring project performance is reflected accurately in revenue recognition
Partner with delivery leaders to manage resource load across the team, matching skill sets to client needs and ensuring teams have adequate skill sets to run autonomously
Work closely with the Client Success and Sales team to ensure growth and retention of client accounts, while managing scope of current implementations
Assist the Sales and Client Success team with responses to Requests for Proposal and scoping new professional services work
Partner with Product Engineering team on integrations and enhancements necessary to deliver scope of work
Other duties as assigned
Qualifications and Experience
Bachelor's degree required
4+ years technology project management required
3+ years in client facing project management roles required
Active Public Trust Security Clearance (or higher), or be able to pass a PTSC background check
Client project experience in Federal or DoD agencies
Experience with FedRAMP and IL5 ATOs
PMP or similar project management certifications a plus; if hired, will be required to achieve PMP within 12 months of hire date
Skills/ Knowledge Requirements
Excellent verbal, written and presentation skills.
Firm grasp of project financial management and executive-level reporting
Keenly adapt at clarifying, documenting, and facilitating the resolution of issues and conflicts
Demonstrated ability to identify and manage project risks, including risk mitigation and contingency planning
Situational Leadership skills preferred
Superior ability to handle stress and prioritize competing priorities and changing deadlines
Ability and willingness to travel 25% of time to client or internal company sites
Experience with Agile project management methodologies strongly preferred
Familiarity with NetSuite a plus
What we offer
Health insurance.
401K with corporate match.
Tuition reimbursement.
Unlimited PTO
Community volunteer opportunities
Additional Information
This position requires access to information that is controlled by the Export Administration Regulations (EAR). A candidate must qualify as a "U.S. Person" or be otherwise eligible to access EAR covered materials through an EAR exception or license. A "U.S. Person
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