Inside Sales Person

Position Overview We are seeking an Inside Salesperson to support our outside sales team and customers by managing quotes, orders, and day-to-day sales activities related to steel plate processing. This role is critical to delivering accurate, timely quotes and ensuring a smooth handoff from customer inquiry to production. The ideal candidate is detail-oriented, customer-focused, and comfortable working in a fast-paced industrial sales environment. Key Responsibilities · Customer Support & Sales Coordination: Serve as a primary point of contact for customers, handling inquiries, orders, and follow-up communications. Support outside sales representatives by preparing quotes and managing customer requests. · Quoting & Order Entry: Prepare accurate quotes based on customer drawings, specifications, and Steel Plate’s processing capabilities. Enter sales orders, verify material availability, pricing, and lead times, and ensure order accuracy. · Collaboration with Operations: Coordinate closely with production and scheduling teams to confirm feasibility, lead times, and delivery expectations. Communicate changes or issues proactively to customers and sales team members. · Customer Relationship Management: Build and maintain strong relationships with existing customers through consistent communication and reliability. Follow up on quotes, open orders, and deliveries to ensure customer satisfaction. · Administrative & Sales Support: Maintain accurate customer records, pricing, and job documentation. Assist with resolving billing, order discrepancies, and customer concerns in a timely manner. Qualifications & Skills 1. Experience: 2–5 years of inside sales, customer service, or order management experience in manufacturing, steel, or industrial sales preferred. 2. Industry Knowledge: Familiarity with steel plate, fabrication, or industrial manufacturing environments is strongly preferred. 3. Technical Aptitude: Ability to read and interpret basic drawings, specifications, and customer requirements (training provided). 4. Attention to Detail: Strong accuracy in quoting, order entry, and documentation. 5. Communication Skills: Clear, professional communication with customers, sales teams, and internal departments. 6. Computer Skills: Comfortable working with ERP systems, quoting tools, and Microsoft Office (Excel, Outlook). 7. Time Management: Ability to manage multiple quotes and orders simultaneously in a fast-paced environment. Job Type: Full-time Benefits: Disability insurance Health insurance Paid time off Relocation assistance Work Location: In person