Administrative Assistant

Location: Manassas, VAPrimary Responsibilities:Process ARC (Architectural Review Committee) applications: review submissions for completeness, respond to homeowner inquiries, track applications, and follow up with the Board/Committee to ensure timely decisions.Provide excellent customer service while balancing enforcement with professionalism and diplomacy.Prepare and distribute homeowner mailers in-house or coordinate with outside printing vendors.Prepare managers for annual meetings by providing checklists, documentation, and support.Proofread correspondence, documents, and reports to ensure accuracy and professionalism.Generate and process covenant violation letters in accordance with community policies.Provide administrative support and serve as backup for other team administrators when needed.Participate in the rotation for receptionist coverage, including answering phone calls and handling incoming/outgoing mail (limited volume).Process parking applications, maintain updated parking records, and issue permits.Manage clubhouse rental applications, process associated fees, and refund security deposits.Coordinate pool-related tasks including updating mailers, processing pool pass applications and maintaining pass records.Attend board or committee meetings when requested and take accurate meeting minutes.Perform additional administrative or community-related duties as assigned.Ability to work occasional weekends as needed.Qualifications:High school diploma or equivalent required.Strong organizational and time-management skills with attention to detail.Excellent written and verbal communication skills.Ability to handle conflict with tact and maintain professionalism in challenging situations.Proficiency with Microsoft Office Suite.Working Conditions:Office-based position with occasional interaction with residents and board members.Flexible hours may be required to attend evening or weekend board meetings.Fast-paced environment requiring attention to detail and the ability to prioritize tasks.```