Professional Services Technical Operations Engineer - Agentic AI (Remote)

For our client, we are seeking a Professional Services Technical Operations Engineer - Agentic AI (remote) to join the team of a leader in the Information Technology space. This role will lead operational priorities focused on execution quality, efficiency, safety, and measurable performance outcomes. You will collaborate with field leadership, support functions, and cross-functional stakeholders to improve accountability, service delivery, and operational consistency. The position offers the opportunity to influence operational scale, customer outcomes, and organizational performance within a technology-driven environment.Location: Remote - US based candidates only, no visa sponsorship availableCompensation: $120,000 – $180,000 annuallyResponsibilities Lead the design and deployment of agentic AI systems from concept to operation, ensuring security and reliability Transform stakeholder needs into technical solutions, bridging gaps between business and engineering teams Architect scalable multi-agent systems with a focus on security, interoperability, and cost efficiency Establish performance benchmarks for AI agents, providing essential insights to decision-makers Manage existing service portfolios by streamlining processes and managing infrastructure constraints Provide strategic insights on AI development and mentor team members on emerging technologies Oversee production incident responses, ensuring continued operational effectiveness through active troubleshootingQualifications Expertise in utilizing AI agents for efficient, scalable project delivery using multi-step workflows Demonstrable experience integrating LLM solutions into production environments with knowledge of agentic frameworks Proficient in Python development, with emphasis on CI/CD practices and testing for AI-generated code Holistic systems thinker with experience in full-stack development and REST API integrations Familiarity with AWS services in a multi-account setup, particularly SQS, DynamoDB, and IAM Strong documentation practices, creating reusable knowledge systems for technical processes Ability to deliver pragmatic solutions in environments with existing infrastructure and approval processes Experience in integrating AI with Slack interfaces, beneficial familiarity with React/TypeScriptBenefits Market-leading compensation and equity awards Comprehensive wellness programs addressing physical and mental health Generous vacation and holiday policies for employee relaxation Paid parental and adoption leave Professional development opportunities for all employees Access to Employee Networks and volunteer opportunities Vibrant office atmosphere with top-tier amenities Recognized as a Great Place to Work Certified globallyOur client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.