Back Office Customer Support Assistant

Back Office Customer Support AssistantOur client, a leading supply chain and logistics organization, is seeking a Back Office Customer Support Assistant to join their team. As a Back Office Customer Support Assistant, you will be part of the Operations Department supporting the supply chain and customer service teams. The ideal candidate will demonstrate strong organizational skills, excellent communication, and a proactive problem-solving mindset, which will align successfully in the organization.Location: Rancho Dominguez, CAPay Range: $24 - $26/hr.Shift: 7:30am - 4:30pm, Monday through FridayWhat's the Job?Support internal and external teams by executing special projects within the ERP systemInvestigate incidents to determine root causes and implement resolutionsMonitor automation programs to ensure operational efficiency and accuracyServe as the primary contact for franchisees regarding delivery status, delays, or order issuesAssist with data entry, reporting, and support for inventory and purchasing activitiesWhat's Needed?Associates degree required; Bachelor's degree in a related field preferred1-3 years of experience in back office operations, customer service, or supply chain supportProficiency in Microsoft Suite (Excel, Outlook, Word) and ERP systemsStrong organizational skills with attention to detail and accuracyExcellent written and verbal communication skillsWhat's in it for me?Opportunity to gain valuable experience in supply chain operationsWork in a dynamic and supportive team environmentPotential for career growth within the organizationEngage in meaningful projects that impact daily operationsJoin a company committed to diversity and inclusionUpon completion of waiting period associates are eligible for:Medical and Prescription Drug PlansDental PlanSupplemental Life InsuranceShort Term Disability Insurance401(k)