Technical Director

Technical DirectorWe are seeking a Technical Director in a highly visible role for one of our largest accounts. This position serves as a primary technical advisor and strategic partner to the customer, partnering directly with their Global Health & Safety leaders to identify, quantify, reduce, and eliminate risk across complex logistics operations. The role is central to advancing the Crash Prevention Strategy.This position is work from home, due to the dedicated aspect of the account, but does require up to 30% overnight travel to various customer locations across the U.S. and possible internationally. Position may require occasional early morning, evening, or weekend support based on operational needs.As a senior technical leader, the Technical Director shapes long-term safety strategy, translates emerging science and technology into actionable solutions, and ensures alignment with Liberty Mutual's leadership principles of innovation, collaboration, and results-oriented execution. The role balances strategic vision with disciplined delivery to drive measurable reductions in loss and operational risk.Core ResponsibilitiesLead the development, execution, and continuous improvement of the customer Crash Prevention Strategy.Translate emerging safety science, industry best practices, and technology advancements into scalable, field-ready solutions.Identify, evaluate, and guide implementation of emerging vehicle and fleet safety technologies to ensure effective deployment and measurable results.Provide program leadership, project management, and change management for safety initiatives.Establish progress metrics, monitor performance, and communicate outcomes to senior stakeholders.Partner with customers and Liberty Mutual leadership to align safety initiatives with broader business objectives.Enhance Liberty Mutual's technical thought leadership through innovation, insight, and customer-facing influence.Leadership & Talent DevelopmentDevelop and execute a talent strategy for the discipline that builds technical depth, leadership capability, and succession readiness.Mentor, coach, and develop team members while modeling Liberty Mutual's leadership behaviors.Foster a culture of continuous improvement, accountability, and professional growth.Collaborate with operations-based Directors to ensure consistent skill development and knowledge transfer.Relationship ManagementBuild and sustain trusted relationships with customer executives, safety leaders, and internal partners.Serve as a strategic advisor and influencer across all organizational levels.Represent Liberty Mutual as a credible, knowledgeable, and proactive partner to a high-profile customer.Key Capabilities & Leadership CompetenciesStrategic Thinking: Integrates data, experience, and foresight to shape effective long-term solutions.Collaboration & Influence: Builds alignment, inspires action, and leads through partnership rather than authority.Results Focus: Demonstrates accountability for measurable outcomes and continuous improvement.Growth Mindset: Embraces change, seeks feedback, and drives innovation.Customer Focus: Acts as a trusted advisor, anticipating needs and delivering high-value solutions.Communication Excellence: Communicates complex ideas clearly and persuasively in written and verbal formats.Preference for candidates in the Chicago area or within the Eastern United States with convenient access to major airports.QualificationsBachelor's degree with coursework in math, engineering or related areas (or equivalent) and at least 10 years of directly related consulting experience in loss prevention or progressive safety/heath field. Candidates are typically working towards (or obtained) an advanced degree and/or professional certification in one or more of the following areas: CSP, ARM, CRM, CPCU, CIH, or CPE. Advanced knowledge, skills and experience in a specialized field, service planning and delivery, risk assessment, risk analysis, solutions management and progress measurement.Fully effective interpersonal, writing and other communication skills, required to develop and maintain relationships with customers, peers, and industry contacts.Excellent coaching and mentoring skills.Demonstrated ability to retrieve and enter information using various proprietary software applications and create/modify documents and complex spreadsheets using Microsoft Office suite.Position requires regular travel.About UsPay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being.Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance NoticesCaliforniaLos Angeles IncorporatedLos Angeles UnincorporatedPhiladelphiaSan Francisco