Front Office Manager

What you will do as our next Front Office Manager Be a Leaderas you assign duties and schedule all shifts to Guest Service Representatives. Observes performances to ensure adherence to hotel properties and establish operating procedures.. Put our best foot forward as you oversee front desk duties, making sure to treat our guests in accordance with Prominence standards. Showcase your organizational and leadership skills as you cultivate strong working relationships and communications with hotel staff, executive staff and other departments to ensure maximum operating effectiveness and fulfillment of special event/guest needs Be a team player as we work hard and have lots of fun! All while in a safe and inclusive environment that’s been ranked among the best workplaces. What you need to be successful as a Front Office Manager Strong organizational, computer, and analytical skills with the ability to multi-task in a fast-paced environment. Possess a positive upbeat attitude and be an effective listener, prepared to understand and solve issues quickly both face-to-face and on the phone. Working knowledge of Microsoft Office and reservation management systems is a plus. Strong Customer Service background requires, hotel experience a plus. Attention to detail, multitasking, and time management skills. Job Type: Full-time Pay: $18.00 - $20.00 per hour Benefits: Employee discount Paid time off Schedule: 10 hour shift 8 hour shift Day shift Evenings as needed Evening shift Holidays Monday to Friday Morning shift On call Weekends as needed Experience: Management: 2 years (Required) Microsoft Office: 1 year (Required) Time management: 1 year (Required) Customer service: 2 years (Required) Hotel experience: 2 years (Required) Ability to Commute: Phoenixville, PA 19460 (Required) Work Location: In person