Restaurant Director of Customer Experience (Miami)

Job Title: Director of Customer ExperienceLocation: MiamiNationwide Company is looking for a National Director of Sales to join our team and drive growth within the hospitality industry!Nationwide Company is committed to providing and delivering the highest level of cleaning management services to our valued clients, maintaining a clean atmosphere for your employees and guests is our number one priority . We know that no hospitality venue is the same; therefore Company offers a wide range of customized cleaning programs and pricing packages for restaurants and hotels of all sizes so that you never have to compromise on cleaning services. Our core business focuses on fully managed overnight cleaning of restaurants, hotels, clubs, etc., from front of house to back of house. Building trusted relationships established in integrity, reliability, transparency, and world class services are the foundation to our success. We take pride in our capabilities of delivering exceptional services and fulfilling our commitments in the pursuit of excellence.Director of Sales is responsible for driving revenue growth by generating new business and building strong client relationships within the hospitality industry. This role focuses on promoting tailored janitorial service solutions that meet each client's unique facility needs. Success requires a proactive, self-motivated professional with strong communication skills and a consultative sales approach.We are a service-driven company focused on delivering high-quality solutions to hospitality clients. Our success is built on strong relationships, operational excellence, and a commitment to exceeding client expectations.We're seeking a motivated and results-driven sales professional who thrives on building relationships, generating new business, and closing deals. This role is ideal for someone who enjoys a mix of fieldwork, client interaction, and strategic selling.You will play a key role in expanding our client base and driving revenue, so if you are energized by a fast-paced, target-driven environment, we want to hear from you.Strong sales skills and industry knowledge are important—but the ability to build trust and deliver value to clients is what truly sets top performers apart.Benefits:Competitive compensation with performance-based incentivesOpportunity for career growth in a growing organizationDynamic and collaborative work environmentHands-on experience working with hospitality clientsDay in the Life:Identify, research, and target prospective clients within the hospitality sectorGenerate leads through cold calling, networking, in-person visits, and follow-upsSchedule and conduct client meetings, presentations, and site visitsBuild and maintain a strong and active sales pipelineConduct on-site walkthroughs to assess client needs and recommend solutionsDevelop and deliver compelling proposals tailored to client needsEstablish and maintain long-term relationships with decision-makersCollaborate with Operations to ensure service delivery meets expectationsGather and communicate client feedback to improve service qualityPresent and promote services aligned with client goals and industry standardsMeet or exceed monthly and quarterly sales targetsNegotiate contracts, pricing, and service agreementsPartner with internal teams to ensure smooth onboarding of new clientsStay informed on industry trends, competitors, and market conditionsMaintain accurate records of sales activities and pipeline in CRM systemsPrepare regular reports, forecasts, and pipeline updatesRequirements:Hospitality PreferenceStrong prospecting, negotiation, and closing skillsExcellent written and verbal communication abilitiesAbility to build trust and long-term relationships with clientsHighly organized, self-motivated, and strong time management skillsProficiency in CRM systems, Microsoft Office, and digital sales toolsAbility to work flexible hours, including evenings and weekends as needed