Patient Management Coordinator

Embark on a rewarding career with DMC Rehabilitation Institute of Michigan. If you are a compassionate healthcare professional eager to contribute to patient care, this is your opportunity where your skills make a difference every day. Join us in delivering exceptional healthcare with a personal touch.Benefits StatementAt Tenet Healthcare, we understand that our greatest asset is our dedicated team of professionals. That’s why we offer more than a job – we provide a comprehensive benefit package that prioritizes your health, professional development, and work-life balance. The available plans and programs include: Medical, dental, vision, and life insurance 401(k) retirement savings plan with employer match Generous paid time off (PTO) Career development and continuing education opportunities Health savings accounts, healthcare & dependent flexible spending accounts Employee Assistance program, Employee discount program Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance.Note: Eligibility for benefits may vary by location and is determined by employment statusJob Summary / ResponsibilitiesUnder general supervision, coordinates, performs the work of and provides leadership for Patient Access Management operations which includes personnel engaged in scheduling, registration, insurance verification and financial counseling of patients to the health care facility. Ensures patient registrations conform to eligibility criteria and standards defined by the health care facility, physicians and third party payors. Functions as a lead and resource person for patient registration, unbilled account management and financial counseling applications. Participates in the selection, scheduling, evaluating and monitoring the work of Patient Management staff. Assists Management with completing monthly schedules and payroll. Reviews patient accounts for accurate collection of demographic data. Ensures insurance verification and authorizations have been obtained. Confirms insurance coverage; secures necessary authorization by telephone, computer connection or mail when required. Resolves complex eligibility or insurance verification problems through contact with patients family; state, local or government agencies; other hospital departments; and third party payors. Provides continuous education for staff. Conducts training classes and educational in-services for peer group employees and employees from other health facilities within the DMC, as needed. Reviews and monitors resource utilization and recommends appropriate scheduling adjustments. Prepares and distributes up-to-date departmental reports to providers and ancillary departments. Monitors completion and accuracy of operational reports and takes corrective action. Coordinates work procedures and protocols with other DMC operating units as required. Coordinates and participates in special projects, as assigned. Performs other duties as assigned.QualificationsAssociates Degree or specialty training in a related field. OR Three to five years of progressively more responsible Patient Management experience in scheduling, registration, insurance verification or related area. Working knowledge of medical terminology and coding.Facility DescriptionDMC Rehabilitation Institute of Michigan is one of the nation’s largest hospitals specializing in rehabilitation medicine and research. RIM is known for its clinical expertise in spinal cord injury, brain injury, stroke, amputee, orthopedics and catastrophic injury care. The Institute houses the Center for Spinal Cord Injury Recovery and the Southeastern Michigan Traumatic Brain Injury System (SEMTBIS), one of only 16 federally designated model systems of care for brain injury care and research. RIM also operates 31 outpatient sites throughout southeast Michiganspecializing in sports medicine and orthopedics.EEO StatementEmployment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status.Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.Tenet participates in the E-Verify program. Follow the link below for additional information.E-Verify: http://www.uscis.gov/e-verifyThe employment practices of Tenet Healthcare and its companies comply with all applicable laws and regulationsJob: Patient Access/AdmittingPrimary Location: Detroit, MichiganFacility: DMC Rehabilitation Institute of MichiganJob Type: Full TimeShift Type: DayEmployment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.Tenet participates in the E-Verify program. Follow the link below for additional information.E-Verify: http://www.uscis.gov/e-verifyThe employment practices of Tenet Healthcare and its companies comply with all applicable laws and regulations.2606000629Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.