Program Coordinator
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Job DescriptionThe Program Coordinator will join a team of professionals working in a fast paced, team environment. The Program Coordinator facilitates and manages various processes (client specific) within the contingent worker lifecycle from on boarding through off boarding. The Program Coordinator also provides first level customer support to Hiring Managers and suppliers.Responsibilities:Assist Hiring managers, Staffing Specialists and suppliers during all stages of the contract labor acquisition process including but not limited to: interview scheduling, onboarding, worker assignment management, time and expense management and off boardingDocument all client reported issues and track resolution through to completion ensuring a high level of customer satisfactionMaintain and update worker assignments to reflect appropriate changes.Provide constant communication to clients, suppliers, contingent workers and other partners via face to face meetings, email and phoneConduct research and analysis to resolve client's or supplier inquiries as neededProvide program status reports to leadership as requiredMonitor performance against contract SLA's (i.e. pending end of assignments, invoicing, time and expense management and vendor compliance tracking)Constant interaction with vendors to ensure new hire paperwork is completed in a timely manner so the contractor can start assignment on time.Qualifications:QualificationsExcellent analytical and problem solving skillsExcellent documentation and follow up skillsStrong determination to impact performanceTime Management , self-motivated and perseveranceExcellent customer service skillsExcellent verbal and written communication skills0-2 or more years of staffing and/or MSP experienceBachelor's DegreeMS Office/Tools- advanced skillsAdditional InformationLocation disclaimer: This position is open to North America locations outside of California, Colorado, New Jersey, New York, Washington and Maryland.Benefits are subject to change and may be subject to specific elections, plan, or program terms. This role is eligible for the following:Medical, dental & visionHospital plans401(k) Retirement Plan – Pre-tax and Roth post-tax contributions availableLife Insurance (Company paid Basic Life and AD&D as well as voluntary Life & AD&D for the employee and dependents)Company paid short and long-term disabilityHealth & Dependent Care Spending Accounts (HSA & DCFSA)Employee Assistance ProgramTuition AssistanceTime Off/Leave(PTO, Allegis Group Paid Family Leave, Parental LeaveAt AGS, we recognize our people are our strength. We are an equal opportunity (M/F/Disability/Veterans) and consider all applications without regard to race, gender, sexual orientation, gender identity, age, color, religion, national origin, veteran status, disability, genetic information or any other status protected by applicable law. We value our people, their varying perspectives and are committed to fostering an environment where they can bring their whole selves to work.If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email Accommodation@allegisglobalsolutions.com for accommodation options.In accordance with the Immigration Reform and Control Act of 1986, employment is contingent upon verification of identity and authorization to work in the United States. All persons hired will be required to complete Form I-9 and provide acceptable documentation as required by law.