Desktop Technician

Job Title: Desktop Technician 2Location: El Dorado Hills, CADuration: 3+ MonthsDay to Day ResponsibilitiesAssist in the software and hardware life cycle management processes including research, packaging, quality assurance, and deployment preparationSetup new users, including desktop configuration, email accounts, ldap accounts, VPN accountsSupport employees, both local and remote, with Desktop issues, account issues, access to various internal servicesTroubleshoot software issues on employees desktops/laptopsRequired Skills (top 3 non-negotiables):Knowledge of Windows and Mac OSExperience with desktop installations and configurationsTroubleshooting desktop and mobile devicesPreferred Skills (nice to have)Active DirectoryCustomer ServiceImagingEducation Requirements: Associate's degree in a technical field